At a Glance
- Tasks: Support leasehold services by reviewing leases and resolving complex issues.
- Company: Join a leading public sector housing client in Dartford, Kent.
- Benefits: Hybrid working, full-time hours, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic and organised setting.
- Why this job: Make a difference in housing management while developing your skills.
- Qualifications: Experience in leasehold or property management is essential.
A fantastic opportunity has emerged for a Leasehold Support Officer to join one of Adecco's leading public sector housing clients in a temporary assignment, initially for three months. Reporting into the Head of Managing Agents and Owned Tenures, our client is based in Dartford in Kent and this role is hybrid working (2-3 days each week in the office). The role is full time, 35 hours each week (Monday to Friday), and our client is seeking an experienced Leasehold Support Officer to provide specialist support across leasehold and managing agent services.
The role will focus on reviewing leases, determining responsibilities, maintaining accurate records and supporting the resolution of complex leasehold and managing agent issues.
Key responsibilities of the role include:
- Reviewing and interpreting lease documents, transfer deeds and property management agreements.
- Carrying out responsibility checks to determine landlord, leaseholder and managing agent obligations.
- Maintaining and updating leasehold, ownership and responsibility information on internal systems.
- Identifying and resolving data discrepancies and escalating issues where required.
- Supporting complex leasehold and managing agent casework by gathering, reviewing and analysing information.
- Preparing summaries of lease responsibilities, property arrangements and key issues.
- Liaising with internal teams, managing agents, leaseholders and external stakeholders.
- Maintaining accurate records, case notes and audit trails.
- Supporting investigations into managing agent performance and disputed responsibilities.
Essential Skills and Experience:
- Experience working in a leasehold, property management, housing or managing agent environment.
- Good understanding of residential leases and leasehold management.
- Ability to interpret lease clauses and determine responsibility for repairs, maintenance, insurance and service charge matters.
- Strong attention to detail and experience maintaining accurate records and data.
- Excellent investigation, analytical and problem-solving skills.
- Confident communicating with a range of stakeholders, including managing agents and leaseholders.
- Competent in Microsoft Office applications, particularly Excel and Word.
Desirable:
- Experience within a housing association, local authority or managing agent environment.
- Knowledge of service charges, major works and managing agent arrangements.
- Experience using housing or property management systems.
Personal Attributes:
- Organised and methodical.
- Able to manage multiple priorities and deadlines.
- Strong customer focus.
- Proactive and able to work independently while supporting senior managers on complex matters.
Only applicants who feel they meet the above criteria and feel comfortable working hybridly from our client's Dartford office need apply.
Leasehold Support Officer (temp: Dartford, Kent) employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Support Officer (temp: Dartford, Kent)
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Adecco, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Adecco and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Leasehold Support Officer (temp: Dartford, Kent)
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Adecco and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Adecco
✨Get to Know Public Sector Values
Before your interview with Adecco, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Adecco.
