Customer Tasting Hub Facilitator
Customer Tasting Hub Facilitator

Customer Tasting Hub Facilitator

Perth Full-Time No home office possible
Go Premium
Adecco

At a Glance

  • Tasks: Facilitate fun tasting sessions and engage with customers to create memorable experiences.
  • Company: Join a vibrant grocery client known for customer satisfaction and team spirit.
  • Benefits: Enjoy flexible hours, skill development, and a competitive rate of Β£13.36 per hour.
  • Why this job: Be part of a dynamic team that values creativity and customer engagement.
  • Qualifications: Enthusiastic personality, strong communication skills, and a driving licence required.
  • Other info: We celebrate diversity and support an inclusive recruitment process.

Job Title: Customer Tasting Hub Facilitator Contract: 12 months (rolling) Rate: Β£13.36 per hour Hours: Flexible – between 8:30 AM and 4:30 PM, Monday to Sunday (14-37.5 hours per week) Part time or Full Time available. Location: Perth, Scotland Start Date: Monday, 5th January 2025 Are you passionate about food and love engaging with people? Join our vibrant Customer Tasting Hub team! We are on the lookout for enthusiastic individuals who are ready to create delightful experiences for customers while ensuring they enjoy our tasty products. If you have a friendly demeanour and thrive in a customer-centric environment, this role is for you! About the Role As a Customer Tasting Hub Facilitator, you will play a crucial role in our store by inviting customers to participate in exciting taste tests. Your responsibilities will include preparing delicious food samples and gathering valuable feedback-all while adhering to our strict Health & Hygiene standards. Don\’t worry if you lack experience; full training will be provided, including a food hygiene course! Key Responsibilities: Welcome Customers: Engage with shoppers and invite them to participate in blind tastings. Prepare Food Samples: Follow back-of-pack instructions and safety protocols to ensure quality. Gather Feedback: Recruit shoppers from the shop floor and collect feedback using questionnaires. Team Collaboration: Work within a small team to conduct customer panels on various products. Data Recording: Accurately record and present data using spreadsheets and databases. Ongoing Training: Attend training days and maintain required certifications. Support Quality Testing: Assist the Quality Team with ad-hoc customer testing when needed. Integrity: Follow the Business Code of Conduct and act with integrity at all times. Skills & Experience: Friendly & Engaging: A warm and confident approach to interacting with customers is essential. Customer-Facing Experience: Previous experience in a customer service role is required. Food Industry Background: A background in the food industry is preferred but not mandatory. Basic Cooking Skills: Ability to prepare simple products according to instructions. IT Skills: Familiarity with data tracking and basic IT skills is an advantage. Training Provided: Don\’t worry if you\’re new to food hygiene-full training will be provided! Additional Details: Flexible Hours: Choose from part-time or full-time (14-37.5 hours per week), between 8:30 AM and 4:30 PM, Monday to Sunday. Ready to Join Us? If you\’re excited about working in a lively environment and making customers smile, we want to hear from you! Apply now to be a part of our fantastic team at the Customer Tasting Hub. Don\’t miss out on this opportunity-your culinary adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We also utilise generative AI tools to enhance our candidate screening process, ensuring a fair and efficient experience for all applicants. Rest assured, all final decisions are made by our dedicated hiring team, who review each application with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser

Customer Tasting Hub Facilitator employer: Adecco

Join a vibrant team in Perth as a Customer Tasting Hub Facilitator, where your passion for creating delightful experiences will shine! Enjoy a supportive work culture that prioritises team spirit and skill development, with flexible contract options and opportunities for growth. With a focus on customer engagement and satisfaction, this role offers a unique chance to connect with diverse clientele while contributing to an inclusive environment.
Adecco

Contact Detail:

Adecco Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Tasting Hub Facilitator

✨Tip Number 1

Show your enthusiasm! When you meet potential employers or during any networking events, express your passion for creating delightful customer experiences. This role thrives on a cheerful personality, so let that shine through in your conversations.

✨Tip Number 2

Practice your communication skills. Engage with friends or family in mock tasting sessions to refine how you present information and interact with customers. Being able to convey your excitement about the products will be key in this role.

✨Tip Number 3

Familiarise yourself with the grocery products you'll be showcasing. Understanding the features and benefits of these items will help you connect better with customers and answer their questions confidently during tastings.

✨Tip Number 4

Network with others in the industry. Attend local food events or workshops where you can meet professionals who might have insights into the role or even know about openings. Building connections can often lead to job opportunities.

We think you need these skills to ace Customer Tasting Hub Facilitator

Strong Communication Skills
Customer Engagement
Facilitation Experience
Relationship Building
Feedback Collection
Team Collaboration
Driving License
Time Management
Adaptability
Presentation Skills
Data Recording and Management
Problem-Solving Skills
Enthusiastic Personality
Attention to Detail

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Tasting Hub Facilitator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for creating memorable customer experiences. Mention specific examples from your past experiences that demonstrate your communication and facilitation skills.

Highlight Relevant Experience: In your CV, emphasise any previous roles that involved customer engagement or facilitation. Include details about how you successfully built relationships with customers and gathered feedback.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at Adecco

✨Show Your Enthusiasm

As a Customer Tasting Hub Facilitator, your cheerful personality is key. Make sure to express your passion for creating delightful experiences during the interview. Share examples of how you've engaged with customers in the past.

✨Demonstrate Strong Communication Skills

Effective communication is crucial for this role. Prepare to discuss how you convey information clearly and engage with diverse clientele. Consider practising common interview questions to articulate your thoughts confidently.

✨Highlight Relevant Experience

If you have previous experience in customer engagement or facilitation, be sure to mention it. Discuss specific instances where you successfully facilitated an event or gathered customer feedback, as this will showcase your suitability for the role.

✨Prepare for Practical Scenarios

Since the role involves facilitating tasting sessions, think about how you would handle various scenarios. Be ready to discuss how you would create memorable experiences and connect with customers effectively during these sessions.

Customer Tasting Hub Facilitator
Adecco
Location: Perth
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>