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For Companies At a Glance
- Tasks: Assist customers with inquiries and manage calls efficiently.
- Company: Join Adecco, a leading employment agency in the UK.
- Benefits: Earn £16.17 per hour with a friendly work environment.
- Why this job: Great opportunity to develop customer service skills in a supportive team.
- Qualifications: Good telephone manner and multitasking abilities required.
- Other info: Temporary role for 3 months, Monday to Friday, 9am to 5pm.
Job Title: Customer Service Officer
Location: Wandsworth, Full time onsite
Remuneration: Hourly rate £16.17 PAYE
Contract Details: Temporary, 3 months, 36 hours Monday – Friday, 9am – 5pm
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Customer Service Officer (Revenues) employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer (Revenues)
✨Tip Number 1
Familiarise yourself with the NEC system, even if it's not essential. Understanding its basic functions can give you an edge during the interview and show your willingness to learn.
✨Tip Number 2
Practice your telephone skills by role-playing common customer service scenarios with a friend. This will help you develop a friendly manner and improve your ability to multitask while on calls.
✨Tip Number 3
Research the company culture at Adecco and be prepared to discuss how your personality aligns with their values. Showing that you fit in well with their team can make a big difference.
✨Tip Number 4
Be ready to demonstrate your ability to handle high-pressure situations. Think of examples from your past experiences where you successfully managed multiple tasks or dealt with challenging customers.
We think you need these skills to ace Customer Service Officer (Revenues)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise skills like multitasking and effective communication, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly personality and ability to handle calls efficiently. Mention any specific experiences that demonstrate your capability to 'hit the ground running'.
Highlight Relevant Skills: In your application, specifically mention your telephone manner and any experience with NEC systems, even if it's not essential. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application reflects your attention to detail, which is important in customer service roles.
How to prepare for a job interview at Adecco
✨Show Off Your Communication Skills
As a Customer Service Officer, having a good telephone manner is crucial. Practice speaking clearly and confidently, and be prepared to demonstrate your ability to handle calls effectively during the interview.
✨Demonstrate Multitasking Abilities
The role requires you to take calls while simultaneously writing notes. During the interview, mention any previous experiences where you successfully managed multiple tasks at once, and consider doing a mock exercise to showcase this skill.
✨Be Friendly and Approachable
A friendly personality is key in customer service roles. Make sure to smile and maintain a positive attitude throughout the interview. This will help convey that you are someone who can connect well with customers.
✨Familiarise Yourself with NEC
While knowledge of NEC is not essential, it could give you an edge. Do some research on NEC systems and be ready to discuss how you would approach learning new software quickly if needed.
