Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in Greek and English, manage orders, and resolve complaints.
- Company: Join a leading global pharmaceutical company transforming lives through innovative medicines.
- Benefits: Enjoy hybrid working, free parking, and comprehensive training before starting.
- Other info: Must live within an hour's commute to Chester and be available for in-office work on Wednesdays.
- Why this job: Be part of a diverse team making a real impact in healthcare while developing your skills.
- Qualifications: Fluency in Greek and English, customer service experience, and logistics knowledge preferred.
Adecco are proud to be recruiting on behalf of our prestigious client based in Chester for a Senior Greek Speaking Customer Service Agent to work on 12 Month Contract initially.
Our client is a global pharmaceutical company who develop and deliver medicines to patients who suffer with serious health conditions. Transforming patient\’s lives through science in oncology, haematology, immunology, and cardiovascular disease – and one of the most diverse and promising pipelines in the industry.
The successful candidate for this role will be fluent in English and Greek, another European language is also ideal but not essential.
Ideal Candidate
Benefits –
Pay – £17 per hour
Hours – Monday to Friday, 35 Hours per week 8am – 4pm
Location – Chester (Must live within 1 hours commute to Chester to apply)
Apply today for consideration
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Customer Service - Greek Speaking employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - Greek Speaking
✨Tip Number 1
Familiarise yourself with the pharmaceutical industry, especially in areas like oncology and immunology. Understanding the products and services your potential employer offers will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your logistics knowledge, particularly regarding medication distribution. Being able to discuss routes and journeys in Greece and Cyprus will demonstrate your readiness for the role.
✨Tip Number 3
Practice handling customer complaints in a calm and professional manner. Role-playing scenarios can help you feel more confident when discussing your approach to customer service during the interview.
✨Tip Number 4
If you have experience with SAP or CRM tools like Oracle, be prepared to discuss this in detail. Highlighting your technical skills can set you apart from other candidates and show your ability to adapt quickly.
We think you need these skills to ace Customer Service - Greek Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in logistics and order processing. Emphasise any relevant skills in managing high call volumes and dealing with complaints.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your fluency in Greek and English, and any additional languages you speak. Discuss your understanding of logistics and how it relates to the pharmaceutical industry.
Showcase Relevant Experience: If you have experience with SAP or CRM tools like Oracle, be sure to include this in your application. Provide specific examples of how you've used these tools in previous roles to enhance customer service.
Highlight Cultural Knowledge: Since the role involves liaising with stakeholders in Greece and Cyprus, mention any personal or professional experiences that demonstrate your knowledge of their culture and geography. This can set you apart from other candidates.
How to prepare for a job interview at Adecco
✨Brush Up on Your Greek and English
Since the role requires fluency in both Greek and English, make sure to practice speaking and understanding both languages. You might be asked to demonstrate your language skills during the interview, so be prepared to engage in a conversation in both languages.
✨Know Your Logistics
Familiarise yourself with logistics concepts, especially related to medication distribution. Understanding routes and the layout of Greece and Cyprus will show that you are well-prepared and knowledgeable about the role's requirements.
✨Prepare for Customer Service Scenarios
Think of examples from your past experiences where you successfully handled customer complaints or queries. Be ready to discuss these scenarios in detail, highlighting your problem-solving skills and ability to remain calm under pressure.
✨Research the Company
Learn about the pharmaceutical company you’ll be working for, including their mission, values, and recent developments. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the position and the company.