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- Tasks: Join our team to deliver exceptional customer service and support our community.
- Company: We're a customer-owned organization dedicated to making a positive impact.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your skills in a collaborative setting.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: This role involves travel between Barrow and Ulverston, working 25.25 hours weekly.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Customer Service Assistant We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals. Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we're here to brighten the lives of those we work for and work with. About the Role Exceptional service is something our customers can rely on. Regardless of what's going on in the world, our customers can trust in us to provide them with the best experience. As a Customer Service Assistant, you will be part of a team which is committed to delivering an outstanding customer experience. In addition to providing an efficient cashiering service, our colleagues can spot opportunities to help our customers, talk confidently about our brilliant products and services, and generally look after our customer needs. There will also be opportunities within this role to work collaboratively with other areas across the business. This role will require travel between Barrow and Ulverston. You'll work 25.25 hours per week worked over Monday, Wednesday, Friday, and alternate Saturdays. About You A passion for people and delivering an outst…
Customer Service Assistant employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you confidently discuss them with customers and demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Showcase your customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this will highlight your ability to deliver an outstanding customer experience.
✨Tip Number 3
Emphasize your teamwork abilities. Since this role involves collaboration with other areas of the business, sharing experiences where you've successfully worked in a team will demonstrate that you're a great fit for our culture.
✨Tip Number 4
Be prepared to discuss your flexibility regarding travel between Barrow and Ulverston. Showing that you're willing to adapt to the needs of the role will make you stand out as a candidate who is ready to contribute.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Assistant position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as exceptional service and teamwork.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service. Include specific examples of how you've provided outstanding service or contributed to a team, as this aligns with the company's values.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping customers and your commitment to delivering exceptional service. Mention your ability to work collaboratively and any experience you have with cashiering or customer interactions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Adecco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers and making a positive impact on their lives. Share specific examples from your past experiences where you went above and beyond to assist someone.
✨Know the Products and Services
Familiarize yourself with the company's products and services before the interview. Being able to confidently discuss how these offerings can benefit customers will demonstrate your commitment to providing exceptional service.
✨Highlight Team Collaboration Skills
Since the role involves working collaboratively with other areas of the business, be prepared to discuss your experience in teamwork. Share examples of how you've successfully worked with others to achieve common goals.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific customer service scenarios. Practice your responses to common situations, focusing on how you would ensure a positive experience for the customer.
