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- Tasks: Provide top-notch customer service through calls, emails, and web chat.
- Company: Join a supportive team that values your contributions.
- Benefits: Work from home, receive comprehensive training, and enjoy career development opportunities.
- Why this job: Make a positive impact while gaining valuable experience in customer service.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Diversity is celebrated; we encourage applications from all backgrounds.
Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisors to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time Location: Working from Home What You\’ll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We\’re Looking For: Strong telephony skills and the ability to communicate effectively via phone, email, and Web Chat. A proactive, can-do attitude with a genuine passion for helping others. Confident IT skills, particularly with MS Office packages. Candidates must pass a DBS check and provide proof of Right to Work in the UK.Why Join Us? Remote Working: Enjoy the flexibility of working from home while making a difference. Supportive Environment: Join a team that values your contributions and fosters your professional growth. Comprehensive Training: Receive training on various software packages to equip you for success. Career Development: Gain valuable experience, opening doors for future opportunities.Are you ready to embark on a rewarding journey in customer service? If you\’re enthusiastic about providing support and making a positive impact, we want to hear from you! Apply Today! Become a part of our dynamic team and help us deliver world-class customer service. We\’re excited to see how you can contribute to our mission of supporting customers and their businesses. Take the next step in your career and apply now! As we receive a large number of applications, if you do not hear from us within 48 hours then unfortunately your application was unsuccessful. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser
Customer Service Advisor - Working from Home employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Working from Home
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the client and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common customer service scenarios with a friend or family member. This will help you feel more confident when handling tricky questions during the interview.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've provided excellent customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you'll have a better chance of standing out and getting noticed by our hiring team.
We think you need these skills to ace Customer Service Advisor - Working from Home
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to stand out.
Show Off Your Communication Skills: Since this role is all about customer service, highlight your communication skills in your application. Use examples that demonstrate how you've effectively helped customers in the past – we love to see that!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A genuine passion for helping others will definitely catch our eye.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities like handling inbound calls and resolving queries. This will help you demonstrate your enthusiasm and readiness to tackle the challenges of the job.
✨Show Off Your Communication Skills
Since this role heavily relies on effective communication, practice articulating your thoughts clearly. Use examples from your past experiences where you successfully resolved customer issues or provided exceptional service. This will showcase your ability to connect with customers over the phone, email, and Web Chat.
✨Demonstrate Your IT Savvy
Brush up on your IT skills, especially with MS Office packages. Be prepared to discuss how you've used technology in previous roles to enhance customer service. If you can show that you're comfortable navigating different software, it’ll give you an edge in the interview.
✨Emphasise Your Proactive Attitude
Employers love candidates who take initiative. Share instances where you went above and beyond to assist a customer or improve a process. This will highlight your proactive, can-do attitude and align perfectly with what they’re looking for in a Customer Service Advisor.
