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- Tasks: Provide top-notch customer service through calls, emails, and web chat.
- Company: Join a supportive team that values your contributions.
- Benefits: Work from home, receive comprehensive training, and enjoy career development opportunities.
- Why this job: Make a positive impact while gaining valuable experience in customer service.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Diversity is celebrated; we encourage applications from all backgrounds.
Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisors to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time Location: Working from Home What You\’ll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We\’re Looking For: Strong telephony skills and the ability to communicate effectively via phone, email, and Web Chat. A proactive, can-do attitude with a genuine passion for helping others. Confident IT skills, particularly with MS Office packages. Candidates must pass a DBS check and provide proof of Right to Work in the UK.Why Join Us? Remote Working: Enjoy the flexibility of working from home while making a difference. Supportive Environment: Join a team that values your contributions and fosters your professional growth. Comprehensive Training: Receive training on various software packages to equip you for success. Career Development: Gain valuable experience, opening doors for future opportunities.Are you ready to embark on a rewarding journey in customer service? If you\’re enthusiastic about providing support and making a positive impact, we want to hear from you! Apply Today! Become a part of our dynamic team and help us deliver world-class customer service. We\’re excited to see how you can contribute to our mission of supporting customers and their businesses. Take the next step in your career and apply now! As we receive a large number of applications, if you do not hear from us within 48 hours then unfortunately your application was unsuccessful. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser
Customer Service Advisor - Working from Home employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Working from Home
✨Tip Number 1
Get your tech sorted! Make sure your home setup is ready for those calls and chats. A quiet space, a good headset, and a reliable internet connection can make all the difference when you're delivering that top-notch customer service.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or through web chat, being clear and friendly is key. Try role-playing with a friend to get comfortable with handling different types of customer queries.
✨Tip Number 3
Familiarise yourself with common customer service scenarios. Think about how you'd handle tricky situations and what resources you might need. This will help you feel more confident when those challenges come your way.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and how you can contribute to our mission. Plus, it’s the best way to stay updated on your application status. Let’s get you on board!
We think you need these skills to ace Customer Service Advisor - Working from Home
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to highlight your relevant skills.
Show Off Your Communication Skills: As a Customer Service Advisor, communication is key! Use your application to showcase your ability to communicate effectively. Whether it’s through your cover letter or CV, let us see how you can engage with customers and resolve queries.
Highlight Your IT Proficiency: We want to know about your IT skills, especially with MS Office packages. Make sure to mention any relevant experience in your application. This will show us that you’re ready to handle the digital aspects of the role with ease.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and us. We can’t wait to see your application!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities, such as handling inbound calls and resolving customer queries. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since this role heavily relies on effective communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved customer issues in the past, whether through phone, email, or chat. This will highlight your ability to connect with customers and provide top-notch service.
✨Demonstrate Your IT Proficiency
As a Customer Service Advisor, you'll need to be comfortable using various software packages. Brush up on your MS Office skills and be ready to discuss any relevant tools you've used in previous roles. Showing confidence in your IT abilities will reassure the interviewer that you're ready for the job.
✨Emphasise Your Passion for Customer Service
Let your genuine passion for helping others shine through during the interview. Share stories that illustrate your proactive attitude and commitment to providing excellent service. This will resonate well with the interviewers and show that you're a great fit for their team.
