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- Tasks: Help customers with inquiries and order spare parts while cross-selling products.
- Company: Join a large client in Corby known for its dynamic customer interaction team.
- Benefits: Enjoy potential hybrid work after 12 weeks and opportunities for career growth.
- Why this job: Gain valuable experience in customer service within a supportive and flexible environment.
- Qualifications: Strong communication skills, attention to detail, and basic computer proficiency required.
- Other info: Ongoing contract with the chance to become permanent; training provided.
The predicted salary is between 24000 - 36000 £ per year.
Job Opportunity: Customer Service Representatives – Corby We are excited to partner with a large client in Corby who is currently seeking Customer Service Representatives to join their busy Customer Interaction Department. This role offers an ongoing contract with the potential to become permanent for the right candidate. Key Details Training Period: Approximately 7 weeks, 9:00 am – 3:00 pm, Monday to Friday. Post-Training Shifts: Monday to Friday, between 8:00 am – 6:00 pm (7.5 hours/day). Additional Shifts: Occasional evenings up to 10:30 pm. 1 in 5 Saturdays and 1 in 6 Sundays. 2 bank holidays per year. Main Duties Handling customer enquiries via incoming telephone calls. Identifying and ordering spare parts and accessories. Cross-selling products where applicable. What We're Looking For The ideal candidate will possess: Strong communication skills, both verbal and written. Confidence and the ability to use their own initiative. Excellent attention to detail. A highly customer-focused attitude. Proficiency in basic computer applications. Flexibility and a positive mindset. Additional Information Hybrid working may be available after 12 weeks, depending on business needs. This role offers an excellent opportunity for career development within a dynamic team.If you are interested in this exciting opportunity and would like to discuss the role further, please contact us at: 📞 (phone number removed) 📧 We l…
Customer Service Advisor employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with common customer service scenarios and practice your responses. This will help you feel more confident during the interview when discussing how you would handle various customer inquiries.
✨Tip Number 2
Showcase your communication skills by engaging in conversations with friends or family about customer service experiences. This will help you articulate your thoughts clearly and demonstrate your ability to connect with customers.
✨Tip Number 3
Research the company and its products thoroughly. Understanding what they offer will allow you to speak knowledgeably about their services and show your enthusiasm for the role during the interview.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts, as this role requires occasional evenings and weekends. Highlighting your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor position. Make sure you understand the key responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your strong communication skills and customer-focused attitude.
Showcase Your Skills: Make sure to mention your proficiency in basic computer applications and your attention to detail. These are crucial for the role, so provide examples of how you've used these skills in past positions.
Express Your Flexibility: Since the role requires occasional evening and weekend shifts, express your willingness to be flexible with your working hours. This shows that you are adaptable and ready to meet the company's needs.
How to prepare for a job interview at Adecco
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong verbal and written communication skills are essential. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer. This will demonstrate your ability to handle customer inquiries effectively.
✨Demonstrate Initiative and Confidence
Employers are looking for candidates who can take the initiative. Share examples from your past experiences where you identified a problem and took steps to resolve it. This will show that you are proactive and confident in your abilities.
✨Highlight Attention to Detail
Attention to detail is crucial in customer service roles. Be prepared to discuss how you ensure accuracy in your work, whether it's handling customer orders or managing inquiries. Providing specific examples will help illustrate this skill.
✨Emphasize Your Customer-Focused Attitude
A highly customer-focused attitude is key for this role. During the interview, share stories that reflect your commitment to customer satisfaction. Discuss how you have gone above and beyond to meet customer needs in previous positions.
