At a Glance
- Tasks: Be the friendly face of customer service, helping customers with inquiries and ensuring a great experience.
- Company: Join a well-known organisation on the beautiful Isle of Sheppey.
- Benefits: Enjoy free parking, full training, social events, and a cycle to work scheme.
- Why this job: Perfect for those who love engaging with people and want to grow in a supportive environment.
- Qualifications: No specific qualifications needed, just a passion for helping others and good communication skills.
- Other info: Work Monday to Friday, with no weekends, in a modern office setting.
The predicted salary is between 20000 - 25000 £ per year.
Customer Services Administrator
Salary – Up to £25, DOE
Isle of Sheppey
Free Parking Onsite & Close to public transport
NO WEEKENDS – Monday to Friday 09.00-
We have an opportunity for a Customer Service Administrator to join a well-known organisation on the Isle of Sheppey. We are supporting the growth of the company with new projects being taken on board. You\’ll be based in the office with a close knit team completing various duties within the role. We are looking for candidates that are used to working to deadlines and enjoy multi-tasking. This is a great opportunity to get exposure in a growing organisation. This role is based in a modern open plan office environment with opportunity for progression and full training being provided.
Your primary duty will be to support their customers, you will be the first point of contact for any enquiries and will provide the full detail of the services they offer as well as offer a positive experience ! We are looking for candidates that enjoy speaking with customers and going the extra mile !
Duties:
Benefits:
Apply today to secure yourself an interview or please call us on
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Customer Service Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you answer customer inquiries more effectively and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in handling complaints. Being able to articulate solutions clearly and empathetically can set you apart as a candidate who is ready to engage positively with customers.
✨Tip Number 3
Showcase your multitasking abilities by preparing examples of how you've successfully managed multiple tasks or priorities in previous roles. This will highlight your capability to thrive in a busy customer service environment.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being prepared with thoughtful responses can demonstrate your proactive approach and readiness for the challenges of the role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've successfully handled customer inquiries or resolved complaints.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your passion for customer service. Mention why you want to work for this particular organisation and how you can contribute to their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Adecco
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or resolve a complaint. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Multitasking Skills
Since the role involves multitasking, be ready to discuss examples from your past experiences where you've successfully managed multiple tasks at once. Highlighting your organisational skills will demonstrate your suitability for the position.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the role, team dynamics, or opportunities for progression. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.