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- Tasks: Assist customers with mobile phone management through calls and emails.
- Company: Join a growing telecommunications company focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, 25 days holiday, and opportunities for commission.
- Why this job: Be part of a dynamic team where your skills will shine and grow.
- Qualifications: Strong customer service skills and proficiency in MS Office required.
- Other info: Inclusive recruitment process; support available for all candidates.
The predicted salary is between 13800 - 19800 £ per year.
Are you looking for an exciting opportunity to join a dynamic team? We are currently seeking a Customer Service Advisor to join our client\’s expanding Telecommunications Company. As a Customer Service Advisor, you will play a crucial role in assisting customers with their mobile phone management. If you have excellent communication and problem-solving skills, then this is the perfect opportunity for you!
Responsibilities:
Requirements:
Benefits:
Don\’t miss out on this chance to be part of our client\’s success story! Apply now as a Customer Service Advisor and help shape the future of telecommunications. Join their friendly and dynamic team, where your skills and enthusiasm will be appreciated.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Customer Service Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the telecommunications industry. Understanding the latest trends and technologies can give you an edge during interviews, showing your genuine interest in the field.
✨Tip Number 2
Practice your communication skills. Since the role involves handling customer calls and emails, consider role-playing scenarios with friends or family to enhance your ability to resolve issues effectively.
✨Tip Number 3
Brush up on your Excel skills. Since generating reports is part of the job, being comfortable with Excel functions will not only help you stand out but also prepare you for the tasks you'll face.
✨Tip Number 4
Show your willingness to learn. During the interview, express your enthusiasm for on-the-job training and how you’re eager to develop new skills that will benefit both you and the company.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Administrator position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Highlight Relevant Skills: Emphasise your strong customer service skills, attention to detail, and proficiency in MS Office, especially Excel. Provide specific examples from your past experiences that demonstrate these abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the telecommunications industry. Mention why you want to work for this particular company and how you can contribute to their success.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Showcase Your Communication Skills
As a Customer Service Administrator, excellent communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Use examples from past experiences where you successfully resolved customer issues through effective communication.
✨Highlight Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Prepare to discuss specific instances where you faced challenges in customer service and how you resolved them. This will show your potential employer that you can handle the demands of the role.
✨Familiarise Yourself with Excel
Since proficiency in Excel is a requirement, brush up on your skills before the interview. Be ready to discuss how you've used Excel in previous roles, whether for generating reports or managing data. This will demonstrate your readiness to take on the responsibilities of the job.
✨Express Your Willingness to Learn
The job description mentions a willingness to learn new skills. Convey your enthusiasm for personal development during the interview. Share examples of how you've embraced learning opportunities in the past, which will show that you're adaptable and eager to grow within the company.
