Customer Operations & Invoicing Specialist (Supply Chain)

Customer Operations & Invoicing Specialist (Supply Chain)

Full-Time 15.86 - 15.86 £ / hour (est.) Working from home possible
Adecco

At a Glance

  • Tasks: Join a dynamic team to manage invoicing and support supply chain operations.
  • Company: Fast-paced company focused on customer service and supply chain excellence.
  • Benefits: Competitive pay, remote work, and a supportive environment for career growth.
  • Other info: Inclusive recruitment process; we welcome applicants from all backgrounds.
  • Why this job: Make an impact in finance and logistics while working with a collaborative team.
  • Qualifications: Degree in Business or related field; experience in supply chain or finance preferred.

The predicted salary is between 15.86 - 15.86 £ per hour.

Location: Remote

Hours: Full-time, 37.5 hours per week (Mon-Fri, 07:30-16:00)

Pay Rate: GBP15.86 per hour

Contract: 3 months

Start Date: ASAP

About the Role

We are looking for a proactive and detail‑oriented Customer Operations & Invoicing Specialist to join a fast‑paced supply chain and customer service environment. You will support both the Customer Service Administration team and Supply Chain operations, playing a key role in invoice processing, financial accuracy, and project coordination. This is an excellent opportunity for someone with a background in finance, supply chain, or logistics who enjoys working cross‑functionally and thrives in a high‑accuracy, deadline‑driven role.

Key Responsibilities

  • Invoice Processing & Financial Support
    • Prepare and verify documentation for client invoicing
    • Raise and manage "To Be Invoiced" (TBI) requests (product, prepayment, freight)
    • Interface with Finance as the main contact for invoicing queries
    • Ensure invoices are accurate and issued within the correct fiscal period
    • Maintain compliance with client‑specific invoicing requirements
    • Support audits by preparing and providing required documentation
  • Data Management & Systems
    • Update and maintain financial and operational data in systems (e.g., Salesforce)
    • Track and report on Key Performance Indicators (KPIs)
    • Ensure delivery schedules are accurately reflected in systems
    • Support month‑end processes, including accruals
  • Operational & Supply Chain Support
    • Assist Project Managers with quotes and cost estimates (freight, VAT, FX, insurance)
    • Provide support on logistics queries including import/export and Incoterms
    • Maintain high levels of accuracy during peak workloads
    • Follow all defined processes and standard operating procedures (SOPs)

Key Skills & Experience

  • Degree in Business, Finance, Supply Chain, Logistics, or similar (or equivalent experience)
  • 2-5 years' experience in supply chain, finance, or a related environment
  • Pharmaceutical or regulated industry experience is advantageous
  • Strong attention to detail and ability to manage multiple tasks
  • Excellent communication and stakeholder coordination skills
  • Good working knowledge of MS Office (especially Excel)
  • Experience with ERP systems or Salesforce (preferred but not essential)
  • Confident working with financial data and documentation

How to Apply

If you're an organised, detail-driven professional with experience in supply chain, finance, or customer operations, we'd love to hear from you. Apply now to join a collaborative and high-performing team.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.

Customer Operations & Invoicing Specialist (Supply Chain) employer: Adecco

At Adecco, we pride ourselves on being an excellent employer that fosters a collaborative and high-performing work culture. As a Customer Operations & Invoicing Specialist, you will benefit from a supportive environment that values inclusivity and offers opportunities for professional growth within the dynamic supply chain sector. With a focus on employee well-being and development, we ensure that our team members thrive while contributing to meaningful projects in a remote setting.

Adecco

Contact Details:

Adecco Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Operations & Invoicing Specialist (Supply Chain)

Join Supply Chain Meetups

Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.

Show Off Your Skills on LinkedIn

Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.

Engage with Supply Chain Communities

Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.

Apply through Our Website

When you spot a position at Adecco, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Customer Operations & Invoicing Specialist (Supply Chain).

We think you need these skills to ace Customer Operations & Invoicing Specialist (Supply Chain)

Invoice Processing
Financial Accuracy
Project Coordination
Attention to Detail
Data Management
Salesforce
Key Performance Indicators (KPIs)

Some tips for your application 🫡

Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!

Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.

Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Adecco. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!

Research and Reflect:Before you apply, take some time to research Adecco and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!

How to prepare for a job interview at Adecco

Know Your Basics in Supply Chain Management

Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!

Show Off Your Analytical Skills

Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!

Highlight Your Teamwork and Project Management Skills

In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Adecco.

Research Specific Challenges Faced by Adecco

Look into any unique supply chain challenges Adecco might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!