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- Tasks: Process financial transactions and provide exceptional customer service in a fast-paced environment.
- Company: Join a successful global organisation with modern offices in central Hull.
- Benefits: Enjoy a competitive salary, impressive benefits, and hybrid work options after training.
- Why this job: Build a long-term career in a supportive team while making a real impact.
- Qualifications: Strong communication skills, attention to detail, and experience in customer service or administration.
- Other info: Structured training and clear progression opportunities await you!
The predicted salary is between 28800 - 43200 £ per year.
Central Hull | Monday-Friday | Competitive Salary + Outstanding Benefits
Are you highly organised, detail-driven and confident working with customers in a fast-paced environment?
Do you thrive in roles where precision, professionalism and teamwork really matter?
We're recruiting for Customer Operations Executives to join a successful and expanding global organisation, based in modern offices in central Hull. This is a full-time, Monday to Friday role offering long-term career prospects, excellent working conditions and a genuinely impressive benefits package. Hybrid work is available following training period.
The Role
Working as part of a supportive, high-performing contact centre team, you'll play a key role in processing financial transactions accurately and efficiently, while delivering a professional experience to customers and external stakeholders.
Your work will be vital in ensuring cases are completed smoothly, on time and to the highest quality standards.
What You'll Be Doing
- Acting as a main point of contact via telephone and email with clients, customers and third-party organisations
- Processing and completing financial transactions in line with company and regulatory standards
- Managing cases through to completion, ensuring all details are accurately reviewed, recorded and updated on internal systems
- Working towards monthly completion targets while maintaining exceptional attention to detail and quality
- Interpreting financial documentation, including redemption statements and search results
- Setting up and preparing files for completion
- Proactively identifying potential issues and taking ownership, escalating where appropriate
- Handling all inbound and outbound correspondence in a timely, professional manner
You'll be someone who takes pride in doing things properly and enjoys working in a structured, target-driven environment.
You'll ideally bring:
- Excellent communication and customer service skills
- Strong organisational skills and outstanding attention to detail
- The ability to work calmly under pressure and meet deadlines
- Confidence working independently, while being a strong team player
- Good data input and system navigation skills
- Previous experience within administration, customer service, contact centres, conveyancing or financial services
- Experience working in a high-volume environment
Above all, we're looking for individuals who show enthusiasm, flexibility and a positive working attitude.
What's in It for You?
In return for your commitment and professionalism, you'll join a company that genuinely invests in its people.
You'll benefit from:
- Competitive salary
- Monday to Friday working - no weekends
- A long list of impressive benefits
- Modern offices in a central Hull location
- Hybrid work is available after training period
- Structured training and ongoing development
- Clear progression opportunities within a growing global business
- A supportive, inclusive and professional working culture
This is more than just a job - it's an opportunity to build a successful long-term career within a respected and expanding organisation that recognises effort, rewards performance and supports progression.
Customer Operations Executive employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Executive
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and stakeholders, being clear and confident is key. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed multiple tasks or met tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Operations Executive
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything in order, especially in a fast-paced environment like ours.
Be Detail-Oriented: Since attention to detail is key for this role, don’t shy away from showcasing examples where your precision made a difference. We love candidates who take pride in their work!
Communicate Clearly: Your written communication should be clear and professional. Remember, you’ll be the main point of contact for our customers, so let your personality shine through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Operations Executive role. Familiarise yourself with the key responsibilities, such as processing financial transactions and managing cases. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, prepare examples from your past experiences where you've successfully managed tasks that required precision. Be ready to discuss how you ensure accuracy in your work, especially when handling financial documentation.
✨Demonstrate Your Customer Service Skills
As a Customer Operations Executive, you'll be the main point of contact for clients and customers. Think of specific instances where you've provided excellent customer service, resolved issues, or handled difficult situations. This will highlight your communication skills and ability to work under pressure.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
