At a Glance
- Tasks: Engage customers in taste testing and gather feedback on food products.
- Company: Join a leading retail environment focused on customer experience.
- Benefits: Competitive hourly rate, full training, and potential for additional weekday shifts.
- Other info: Long-term contract with opportunities for career growth and team events.
- Why this job: Be part of a unique food testing programme and make a real impact.
- Qualifications: Confident communicator with a passion for food and customer interaction.
The predicted salary is between 13 - 14 £ per hour.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Location: Sandhurst, Surrey
Hourly Rate: £13.63
Hours: Saturdays, 8:30 AM - 4:30 PM (7.5 hours per week)
Contract Type: Fixed Term Contract (12-Month Rolling)
About the Role
Our client is seeking a dynamic and engaging Customer Tasting Hub Facilitator to support an exciting customer research and product testing programme within a leading retail environment. This role is perfect for individuals who relish the opportunity to interact with customers, possess a passion for food, and are eager to spark conversations with shoppers. As a Customer Tasting Hub Facilitator, the chosen candidate will play a pivotal role in creating a memorable customer experience while collecting valuable feedback on a variety of food products. Full training will be provided, ensuring that all team members are equipped with the necessary skills for success.
Key Responsibilities:
- Actively engage with shoppers, inviting them to participate in taste testing activities.
- Create a welcoming and professional customer experience.
- Prepare food samples in compliance with food safety procedures.
- Conduct blind food tastings and gather customer feedback effectively.
- Ask insightful questions and record responses accurately.
- Follow established testing processes and adhere to health, safety, and food hygiene requirements.
- Record information on databases and spreadsheets accurately.
- Support wider testing activities as required and collaborate with colleagues to achieve daily objectives.
- Represent the team positively and professionally.
About You:
The ideal candidate will exhibit:
- Confidence in approaching and speaking with customers.
- Excellent communication and interpersonal skills.
- A friendly, professional, and engaging demeanour.
- A genuine enjoyment of working with people.
- Strong attention to detail and the ability to gather and record information accurately.
- Basic IT skills to manage records and data.
- The capability to work independently while contributing to a team environment.
- Previous experience in customer-facing roles is desirable, particularly in food preparation, hospitality, retail, events, promotions, or customer service.
What's on Offer?
- Long-term 12-month rolling contract.
- Consistent Saturday working pattern.
- Full training provided, including food hygiene training.
- Parking available.
- Opportunity to be part of a unique food testing and customer insight programme.
- Additional weekday cover opportunities may be available, although this is not essential.
- Potential for occasional team days in Welwyn Garden City.
Important Information
Applicants must be aged 18 or over due to the nature of food preparation equipment used within the role.
Customer Engagement & Food Preparation Assistant employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement & Food Preparation Assistant
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Customer Engagement & Food Preparation Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Adecco
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Adecco. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
