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- Tasks: Join us as a Customer Care Coordinator, handling calls, emails, and resolving customer issues.
- Company: Work with a leading construction organisation known for its dynamic environment and supportive team.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a conveniently located office near the train station.
- Why this job: Make a real impact by delivering exceptional service in a fast-paced, collaborative setting.
- Qualifications: Previous customer service experience, strong communication skills, and proficiency in Microsoft Office required.
- Other info: We value inclusivity and support candidates of all backgrounds; apply now to start your career journey!
The predicted salary is between 21600 - 36000 £ per year.
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? Our client, a leading construction organisation, is seeking a motivated individual to join their team as a Customer Care Coordinator. If you are a proactive problem solver with excellent communication skills, this could be the perfect opportunity for you!
Key Responsibilities:
Requirements:
Our client offers a competitive salary and benefits package, as well as opportunities for career growth and development. You will be joining a supportive and welcoming team in a conveniently located office, just minutes away from the train station.
If you are ready to take on this exciting challenge and make a difference, apply now with your CV and cover letter. Our client is looking forward to welcoming an enthusiastic and dedicated Customer Care Coordinator to their team.
Note: Due to the high volume of applications, only successful candidates will be contacted. We appreciate your understanding.
Apply now and embark on an exciting career journey with our client!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Customer Care Co-ordinator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Co-ordinator
✨Tip Number 1
Familiarise yourself with the construction industry and its customer service standards. Understanding the specific challenges and expectations in this sector will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This can help you articulate your problem-solving abilities and demonstrate how you would handle customer complaints effectively.
✨Tip Number 3
Network with professionals in the construction and customer service fields. Attend industry events or join relevant online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Research the company’s values and recent projects. Being knowledgeable about their work will allow you to tailor your responses in interviews and show genuine interest in becoming part of their team.
We think you need these skills to ace Customer Care Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or administration. Use specific examples that demonstrate your problem-solving abilities and communication skills, as these are key for the Customer Care Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention how your skills align with the responsibilities outlined in the job description, such as handling complaints and coordinating with technicians.
Highlight Relevant Skills: In both your CV and cover letter, emphasise your proficiency in Microsoft Office and your organisational skills. Provide examples of how you've successfully managed tasks in a fast-paced environment to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Customer Care Coordinator.
How to prepare for a job interview at Adecco
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you successfully handled customer inquiries or resolved complaints. Highlight your ability to empathise with customers and provide effective solutions.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in a fast-paced environment and how you approached them. This will show your potential employer that you can think on your feet and handle pressure.
✨Familiarise Yourself with the Company
Research the construction organisation and understand their values, services, and customer care approach. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Customer Care Coordinator role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
