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- Tasks: Join our team as a Customer Administrator, handling refunds and customer requests.
- Company: Work with one of the UK's most prestigious companies in Southampton.
- Benefits: Enjoy a competitive pay rate of £13.07 per hour and full-time hours.
- Why this job: Gain valuable experience in customer service while working in a dynamic environment.
- Qualifications: Must have excellent IT skills and a passion for customer service.
- Other info: Position starts on January 6, 2025, and ends on March 28, 2025.
The predicted salary is between 25000 - 36000 £ per year.
Customer Administrator – Southampton Full Time Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator. Please see below some of the details regarding the role: ***Full Time Positions Available*** Start date – 6 January 2025 End Date – 28 March 2025Location – City Centre, SouthamptonPay Rate – Competitive (£13.07 per hour) Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required. The successful candidate for the customer administrator position will need to have the following skills: Excellent IT skills The ability to learn new systems and processes quickly Strong organisational skills Ability to prioritise and adapt to tasks Exceptional attention to detail Professional written communication skills A passion for delivering excellent customer service Being flexible with the day to day activities. Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries. Shift Pattern You will …
Customer Advisor - Southampton - Full time employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Southampton - Full time
✨Tip Number 1
Familiarize yourself with common customer service software and tools. Since the role requires excellent IT skills, being proficient in systems like CRM software can give you an edge.
✨Tip Number 2
Practice your organizational skills by managing your time effectively. You might want to create a mock schedule to prioritize tasks, as this will demonstrate your ability to adapt and manage multiple responsibilities.
✨Tip Number 3
Brush up on your knowledge of GDPR regulations. Understanding these policies will not only help you in the role but also show that you are serious about compliance and customer data protection.
✨Tip Number 4
Prepare for potential scenarios where you need to handle customer queries. Think of examples from your past experiences where you delivered excellent customer service, as this will highlight your passion for the role.
We think you need these skills to ace Customer Advisor - Southampton - Full time
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Administrator position. Highlight the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the requirements of the role. Emphasize your IT skills, organizational abilities, and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your attention to detail. Mention specific examples from your past experiences that demonstrate your ability to handle customer queries and administrative tasks effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Adecco
✨Show Off Your IT Skills
Since excellent IT skills are crucial for this role, be prepared to discuss your experience with various software and systems. Highlight any specific tools you've used that relate to customer administration.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will showcase your ability to prioritise and adapt, which is essential for a Customer Administrator.
✨Emphasise Attention to Detail
During the interview, mention instances where your attention to detail made a significant difference in your work. This could involve catching errors or ensuring compliance with policies and procedures.
✨Communicate Professionally
Since professional written communication skills are important, practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer to demonstrate your communication abilities.
