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- Tasks: Process refund requests and assist customers via email in a dynamic team environment.
- Company: Join Adecco UK, a leading recruitment agency with a strong reputation for excellence.
- Benefits: Enjoy competitive pay at £14.31 per hour and a full-time schedule with weekends off.
- Why this job: Gain valuable experience in customer service while working in a vibrant city centre location.
- Qualifications: Strong IT skills, attention to detail, and a passion for customer service are essential.
- Other info: Positions available immediately for a 3-month duration, perfect for students seeking summer work.
The predicted salary is between 25000 - 42000 £ per year.
Customer Administrator – Southampton Full Time Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator. Please see below some of the details regarding the role: ***Full Time Positions Available*** Start date – ASAP Duration – 3 months Location – City Centre, Southampton Pay Rate – Competitive (£14.31 per hour) Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing refund requests, responding to customers refund enquiries via email, electronically filing and scanning documents into the internal database and any other ad hoc administration tasks as required. The successful candidate for the customer administrator position will need to have the following skills: · Excellent IT skills · The ability to learn new systems and processes quickly · Strong organisational skills · Exceptional attention to detail · Professional written communication skills · A passion for delivering excellent customer service Shift Pattern You will be working 37 hours a week Monday – Friday, between the hours of 08:00 – 20:00 If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser
Customer Admin x4 employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Admin x4
✨Tip Number 1
Familiarise yourself with common customer service software and tools. Since the role requires excellent IT skills, being well-versed in popular platforms can give you an edge during the interview.
✨Tip Number 2
Prepare examples of how you've handled customer inquiries or complaints in the past. This will showcase your passion for delivering excellent customer service and demonstrate your problem-solving abilities.
✨Tip Number 3
Practice your organisational skills by creating a mock filing system. This will help you articulate your approach to managing documents and tasks efficiently during the interview.
✨Tip Number 4
Research the company’s values and customer service philosophy. Understanding their approach will allow you to align your answers with their expectations and show that you're a great fit for their team.
We think you need these skills to ace Customer Admin x4
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT skills, organisational abilities, and any relevant experience in customer service. Use specific examples to demonstrate your attention to detail and professional communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and explains why you are a great fit for the Customer Administrator role. Mention your ability to learn new systems quickly and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasise your excellent IT skills and any experience with electronic filing or document management. This will show that you are well-prepared for the tasks outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Showcase Your IT Skills
Make sure to highlight your excellent IT skills during the interview. Be prepared to discuss specific software or systems you have used in the past, and how quickly you can adapt to new technologies.
✨Demonstrate Organisational Skills
Prepare examples that showcase your strong organisational skills. Discuss how you manage your time effectively and keep track of multiple tasks, especially in a busy customer service environment.
✨Emphasise Attention to Detail
Since the role requires exceptional attention to detail, be ready to provide instances where your meticulous nature has positively impacted your work. This could include error-free documentation or successful project completions.
✨Practice Professional Communication
As written communication is key for this position, practice articulating your thoughts clearly and professionally. You might even want to prepare a few responses to common customer queries to demonstrate your communication skills.