At a Glance
- Tasks: Conduct inspections and manage void property services to ensure high-quality housing standards.
- Company: Croydon Council, dedicated to providing safe and affordable homes.
- Benefits: Competitive pay of £400 per day and full-time hours with a supportive team.
- Other info: Opportunity for career growth in a dynamic and impactful role.
- Why this job: Make a real difference in the community by improving housing services.
- Qualifications: Experience in property maintenance and strong communication skills required.
Croydon Council's Housing Directorate is committed to providing safe, affordable homes and dependable localised services for its residents. The Assets and Repairs team plays a crucial role in maintaining high-quality housing standards and ensuring excellent repairs and maintenance services across the borough.
As a Void Surveyor, you will support the Void Manager in delivering efficient and high-quality void property services. You will carry out inspections, ensure works meet the "minimum lettable standard," manage contractors, and help improve customer satisfaction through effective service delivery. This is a mobile role requiring frequent site visits across Croydon (approximately four days per week), with one day allocated for administration.
Key Responsibilities:- Conduct pre- and post-occupation inspections of void properties and identify required repairs.
- Ensure all works meet the council's "minimum lettable standard" and are completed within agreed targets.
- Approve contractor payments following inspection and quality assurance checks.
- Assess and approve variations, ensuring compliance with schedule of rates and value-for-money principles.
- Support performance monitoring and reporting, contributing to service improvement initiatives.
- Manage risk assessments and decant recommendations as required.
- Ensure compliance with all relevant Health and Safety legislation, CDM regulations, and Building Safety standards.
- Provide excellent customer service, handling complex and sensitive issues with empathy and professionalism.
- Collaborate with internal teams, contractors, and community stakeholders to ensure smooth service delivery.
We are seeking a technically skilled and customer-focused surveyor with strong experience in property maintenance, voids, and repairs management.
Essential Experience and Skills:- Significant experience in property maintenance, repairs, or void management - ideally within a social housing setting.
- Strong knowledge of building legislation, construction practices, and Health & Safety regulations.
- Ability to diagnose defects, manage contractors, and ensure quality standards.
- Excellent communication, record keeping, and customer care skills.
- Ability to work independently, manage competing priorities, and deliver to deadlines.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Full clean UK driving licence and access to a vehicle for business use.
- HNC or equivalent qualification in Building Construction or a related discipline.
- Experience producing specifications, schedules of works, and tender documents.
- A commitment to delivering exceptional service to residents.
- Strong attention to detail and a proactive approach to resolving issues.
- Confidence in decision-making, with a focus on safety, quality, and cost-effectiveness.
- Ability to work collaboratively within a team and across service areas.
If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client.
Voids Surveyor in Croydon employer: Adecco
Croydon Council is an excellent employer, offering a supportive work culture that prioritises community service and employee development. As a Voids Surveyor, you will benefit from competitive pay, a full-time schedule, and the opportunity to make a meaningful impact on housing standards in Croydon. The council fosters a collaborative environment, encouraging professional growth and providing resources to ensure your success in delivering high-quality services to residents.
StudySmarter Expert Advice🤫
We think this is how you could land Voids Surveyor in Croydon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property maintenance sectors. You never know who might have a lead on a Void Surveyor role or can put in a good word for you.
✨Tip Number 2
Get your interview game on point! Research common questions for surveyor roles and practice your answers. We want you to showcase your knowledge of building legislation and customer service skills confidently.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Word, Excel, and Outlook. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team at StudySmarter.
We think you need these skills to ace Voids Surveyor in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property maintenance and void management. Use keywords from the job description to show that you’re a perfect fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about providing excellent service to residents and how your skills align with the responsibilities of a Void Surveyor.
Showcase Your Technical Skills:Don’t forget to mention your knowledge of building legislation and Health & Safety regulations. This is crucial for the role, so make it stand out in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed and processed quickly by our team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of property maintenance and void management. Familiarise yourself with the council's 'minimum lettable standard' and be ready to discuss how you've ensured compliance in past roles.
✨Showcase Your Communication Skills
As a Void Surveyor, you'll need to handle complex issues with empathy. Prepare examples of how you've effectively communicated with contractors and residents, especially in challenging situations. This will demonstrate your customer care skills.
✨Be Ready for Practical Scenarios
Expect questions that require you to diagnose defects or manage contractor performance. Think through some real-life scenarios where you had to make decisions on repairs or quality assurance checks, and be prepared to explain your thought process.
✨Highlight Your Teamwork
Collaboration is key in this role. Be ready to discuss how you've worked with internal teams and external stakeholders to improve service delivery. Share specific examples that showcase your ability to work independently while still being a team player.
