At a Glance
- Tasks: Lead a team to provide essential support in temporary accommodation services.
- Company: Join Adecco, a leading employment agency with a commitment to equal opportunities.
- Benefits: Competitive pay, hybrid working, and potential for contract extension.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Make a real difference in the lives of residents in housing need.
- Qualifications: Experience in temporary accommodation and team management required.
The predicted salary is between 31 - 31 £ per hour.
Adecco is currently recruiting for an experienced Temporary Accommodation Team Leader to join a busy local authority housing service. This is an excellent opportunity for a housing professional with proven experience in temporary accommodation services and team management to lead a high-performing team delivering essential support to residents in housing need.
Key Details
- Contract: Initial 6-month temporary assignment with potential for extension
- Hours: 36 hours per week, Monday to Friday
- Rate: £26.68 per hour PAYE or £35.48 per hour Umbrella
- Working Pattern: Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely
- Start Date: ASAP
About the Role
The successful candidate will manage and support a team of up to 9 Temporary Accommodation Officers, ensuring a high-quality, customer-focused service is delivered at all times. You will oversee operational performance, provide technical guidance on temporary accommodation matters, manage complex cases and support the delivery of statutory housing duties.
Key Responsibilities
- Lead, supervise and support a team of Temporary Accommodation Officers.
- Monitor team performance and service delivery standards.
- Provide advice and guidance on temporary accommodation legislation and policy.
- Ensure all accommodation placements meet suitability requirements.
- Manage complex cases, complaints and escalations.
- Work closely with internal departments and external accommodation providers.
- Contribute to service improvements and operational objectives.
- Ensure residents receive an efficient, responsive and professional service.
Essential Requirements
- Significant experience within a local authority temporary accommodation service.
- Strong knowledge of temporary accommodation legislation and best practice.
- Experience assessing and managing the suitability of accommodation.
- Previous experience leading, supervising or managing staff.
- Strong case management, communication and stakeholder engagement skills.
- Ability to perform effectively in a fast-paced housing environment.
