At a Glance
- Tasks: Support a busy Housing service by managing homelessness cases and improving processes.
- Company: Join a local authority dedicated to making a difference in the community.
- Benefits: Competitive pay, hybrid working, and potential for long-term contract.
- Other info: Opportunity for career growth in a supportive public sector environment.
- Why this job: Make a real impact in homelessness prevention and help people find permanent homes.
- Qualifications: Experience in housing advice and knowledge of Housing Act duties required.
The predicted salary is between 26 - 26 £ per hour.
Adecco are currently recruiting for three experienced Homelessness Intervention & Prevention Project Officers to support a busy Housing service within a London Local Authority. This is a fantastic opportunity for experienced homelessness professionals with strong working knowledge of Housing Act duties, including S188 and S193, and proven experience discharging duty. You will play a key role in improving case management processes, resolving complex cases, and ensuring accurate data migration within housing systems.
Public Sector - Local Authority
- Full Time - Monday to Friday, 36 hours per week
- Hybrid Working - 2 days per week in office / site visits, remainder remote
- Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella
- Contract Type - Temp to Fixed-Term Contract after 12 weeks. The FTC is set to last until March 2027.
Please note: once the FTC commences, payment will be PAYE only, as Umbrella rates do not apply to council employment.
Key Responsibilities
- Lead on migration of Housing Advice cases from SharePoint into NEC systems, ensuring accuracy and data integrity
- Manage and resolve cases where housing duties have been accepted, discharged, or require correction
- Update and correct application outcomes and termination reasons within housing systems
- Take ownership of discharging duty cases, including applicants transitioning into permanent accommodation
- Maintain accurate and up-to-date household records, closing cases where appropriate
- Assess occupancy status (occupied, vacant, abandoned) and take appropriate enforcement action
- Issue notices where individuals are no longer eligible to remain in temporary accommodation
- Investigate and manage cases where tenants vacate without notice, including fund recovery actions
- Carry out home visits, property inspections, and residency checks
About You
To be successful in this role, you will need:
- Strong experience in homelessness prevention and housing advice services
- Proven ability to discharge duty in line with Housing Act legislation
- In-depth working knowledge of S188 (interim duty) and S193 (main duty)
- Experience using housing systems such as NEC (Northgate) or similar
- Ability to manage complex caseloads and resolve legacy case issues
- Confident in conducting site visits and inspections
- Excellent attention to detail, particularly with data accuracy and case recording
Additional Information
This role will initially be temporary for 12 weeks, with the opportunity to transition to a fixed-term contract until March 2027. Please note: once transitioned to the fixed-term contract, payment will be PAYE only. These vacancies are subject to a Basic level DBS check.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
Homelessness Intervention & Prevention Project Officer in Croydon employer: Adecco
Adecco is an excellent employer for those passionate about making a difference in the community, particularly in the field of homelessness intervention and prevention. With a supportive work culture that values employee growth and development, you will have the opportunity to work within a dynamic local authority in London, enjoying hybrid working arrangements that promote work-life balance. The role offers competitive pay and the chance to contribute to meaningful projects that directly impact individuals' lives, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Intervention & Prevention Project Officer in Croydon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Housing Act duties, especially S188 and S193. Be ready to discuss how you've successfully managed complex cases in the past – real-life examples will make you stand out!
✨Tip Number 3
Don’t forget to showcase your data management skills! Since this role involves accurate data migration and case management, be prepared to talk about your experience with housing systems like NEC or similar.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re all about making the application process smooth and easy, so don’t miss out on this fantastic opportunity.
We think you need these skills to ace Homelessness Intervention & Prevention Project Officer in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Homelessness Intervention & Prevention Project Officer. Highlight your experience with Housing Act duties and any relevant case management skills. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Experience:In your application, be sure to showcase your proven experience in discharging duty and managing complex cases. Use specific examples that demonstrate your knowledge of S188 and S193. This will help us see your expertise in action!
Be Clear and Concise:When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially when it comes to important details like data accuracy and case recording.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Adecco
✨Know Your Legislation
Make sure you brush up on the Housing Act duties, especially S188 and S193. Being able to discuss these in detail will show your expertise and understanding of the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed complex cases or improved case management processes. This will help demonstrate your capability to handle the responsibilities of the position.
✨Data Accuracy is Key
Since the role involves data migration and maintaining accurate records, be ready to discuss how you ensure data integrity in your previous roles. Highlight any systems you've used, like NEC or similar.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to homelessness intervention. Think about how you would handle cases where tenants vacate without notice or need enforcement action, and articulate your thought process clearly.
