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- Tasks: Join our team as a Credit Controller, ensuring prompt payment collection and resolving customer queries.
- Company: Be part of a dynamic company focused on customer service and teamwork.
- Benefits: Enjoy full training, long-term growth opportunities, and the chance to study for an accounting qualification.
- Why this job: This role offers a fast-paced environment where your problem-solving skills will shine and make a real impact.
- Qualifications: Previous customer service experience is preferred; a positive attitude and willingness to learn are essential.
- Other info: Excellent communication skills and strong keyboard skills are a must!
The predicted salary is between 28800 - 43200 £ per year.
Our client is seeking a dynamic and motivated individual to join their team as a Credit Controller. If you have a passion for customer service, enjoy problem-solving, and have a keen eye for detail, this could be the opportunity you’ve been waiting for! As a Credit Controller, you will play a vital role in ensuring prompt payment collection from our client’s extensive customer base. Your responsibilities will include maintaining customer details, resolving queries both on a day-to-day basis and through credit control procedures, and posting credit notes for returns and customer claims. Collaborating with a team of other credit controllers, you will work together to reduce outstanding receivables and aged debt. In addition, you will be responsible for chasing over-credit customers to ensure the efficient release of sales orders. In this fast-paced role, excellent communication skills are a must! The successful candidate will have a confident telephone manner and previous customer service experience. Full training will be provided, along with the opportunity for long-term professional growth, including the possibility of studying towards an accounting qualification. Our client is looking for an enthusiastic and proactive team player who is well-organised and has strong keyboard skills. While previous office experience would be an advantage, a positive attitude and a willingness to learn are equally important. Key Responsibilities:
Credit Controller employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've successfully resolved customer issues in the past, as this will demonstrate your problem-solving skills and attention to detail.
✨Tip Number 2
Familiarize yourself with common credit control procedures and terminology. This knowledge will not only help you answer questions confidently but also show that you're proactive and serious about the role.
✨Tip Number 3
Highlight your communication skills by practicing clear and concise explanations of complex topics. Since you'll be working closely with customers and team members, being able to convey information effectively is crucial.
✨Tip Number 4
Demonstrate your organizational skills by discussing how you manage your workload and prioritize tasks. In a fast-paced environment, showing that you can stay organized will set you apart from other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your customer service experience and problem-solving skills. Emphasize any relevant roles where you managed customer queries or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Credit Controller position. Mention specific examples of how your attention to detail and communication skills have helped you succeed in previous roles.
Highlight Team Collaboration: Since the role involves working with other credit controllers, emphasize your ability to work as part of a team. Provide examples of past experiences where you collaborated effectively to achieve common goals.
Show Willingness to Learn: Express your eagerness to grow professionally and your interest in pursuing an accounting qualification. This shows that you are proactive and committed to your career development.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Passion
Make sure to highlight your enthusiasm for customer service during the interview. Share specific examples of how you've successfully resolved customer issues in the past, as this will demonstrate your problem-solving skills and ability to maintain positive relationships.
✨Demonstrate Attention to Detail
As a Credit Controller, attention to detail is crucial. Prepare to discuss how you ensure accuracy in your work, whether it's maintaining customer details or processing credit notes. Mention any tools or methods you use to stay organized and minimize errors.
✨Communicate Effectively
Since excellent communication skills are a must, practice articulating your thoughts clearly and confidently. Be ready to showcase your telephone manner by engaging in a mock conversation with the interviewer, demonstrating your ability to handle queries professionally.
✨Express Willingness to Learn
Emphasize your eagerness to grow within the role and your interest in pursuing an accounting qualification. This shows that you're not only looking for a job but also for a long-term career path, which aligns with the company's commitment to professional development.
