Supported Housing Manager in Crawley

Supported Housing Manager Location: Crawley Salary: Up to £45,000 FTE (£22,500 pro rata for the initial 6-month contract) Contract: Fixed-Term Contract, 6 Months with potential of permanent Hours: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm, with one late shift per week The Opportunity An established provider of supported accommodation services is seeking an experienced Supported Housing Manager to lead an Ofsted-regulated service supporting young people aged 16+. This is an excellent opportunity for a passionate and experienced housing professional to oversee a high-quality supported accommodation service for looked-after young people, care leavers and unaccompanied asylum-seeking young people. The successful candidate will provide operational leadership, ensure regulatory compliance, and support a dedicated team to deliver positive outcomes for young people preparing for independent living. Key Responsibilities Service Leadership Oversee the day-to-day management of the supported accommodation service. Ensure the service operates in line with Ofsted requirements, safeguarding standards and contractual obligations. Promote trauma-informed, psychologically informed and restorative approaches to service delivery. Lead on referrals, admissions, support planning and risk management processes. Monitor service performance and ensure high standards of record keeping and compliance. Manage health and safety, property standards and resident wellbeing across the service. Support young people to develop the skills, confidence and resilience needed for independent living. People Management Lead, motivate and develop a multidisciplinary team of support staff. Manage recruitment, induction, supervision, performance management and ongoing development. Create a positive and accountable team culture focused on achieving excellent outcomes for young people. Ensure staff have the skills, knowledge and confidence to deliver effective support services. Partnership Working Build and maintain strong relationships with local authorities, commissioners, social workers and partner agencies. Represent the service at professional meetings and multi-agency forums. Develop positive links within the local community and respond appropriately to neighbourhood concerns. About You We are looking for a manager who can demonstrate: Significant experience managing supported housing, supported accommodation or residential services for vulnerable young people and/or adults. Strong knowledge of Ofsted regulations and compliance requirements. Experience supporting looked-after children, care leavers and young people with complex support needs. Proven ability to lead and develop high-performing teams. Experience in safeguarding, risk management and regulatory compliance. Knowledge of trauma-informed and psychologically informed approaches. Strong communication, stakeholder management and report-writing skills. Experience managing budgets, service performance and operational targets. Essential Requirements Previous management experience within supported housing, supported accommodation, residential care or a related environment. Strong understanding of safeguarding and Ofsted expectations. Full UK driving licence and access to a vehicle. Ability to participate in an out-of-hours on-call rota. Desirable Chartered Institute of Housing (CIH) qualification. Management qualification. Experience working with care leavers and unaccompanied asylum-seeking young people