At a Glance
- Tasks: Support customers and sales teams, manage enquiries, and process orders efficiently.
- Company: Join a growing team in a friendly and supportive environment.
- Benefits: Competitive salary, career development, and free onsite parking.
- Other info: Enjoy a stable work-life balance with clear progression pathways.
- Why this job: Be a key player in enhancing customer experiences and driving business success.
- Qualifications: Strong organisational skills, confident communication, and good IT proficiency required.
The predicted salary is between 22500 - 27500 £ per year.
Location: Coventry
Contract Type: Permanent
Salary: £24,000 - £26,000
Hours: Full Time
Driving Licence Required: Yes
Own Car: Yes
About the Role
We are seeking a proactive and organised Customer Service & Sales Coordinator to join our growing team. This is a varied role where you will act as a key point of contact for customers while providing essential support to the commercial team. You will play an important part in ensuring enquiries, orders and customer requests are handled efficiently, contributing to a positive customer experience and smooth day-to-day operations.
Key Responsibilities
- Providing administrative support to the sales and customer service teams
- Managing customer enquiries via phone and email in a professional and timely manner
- Preparing customer quotations and processing orders accurately
- Updating and maintaining CRM systems and internal databases
- Liaising with production, logistics and other internal departments to ensure customer requirements are met
- Monitoring order progress and communicating updates to customers
- Assisting with reporting and general office administration
- Supporting ongoing business development and customer retention activities
About You
To be successful in this role, you will have:
- Excellent organisational skills with strong attention to detail
- Confident communication skills, both written and verbal
- A professional and customer-focused approach
- Good IT skills, including Microsoft Word, Excel and Outlook
- The ability to manage multiple tasks and prioritise workloads effectively
- Previous experience within an administration, customer service or sales support environment would be advantageous
- A full UK driving licence
Benefits
- Competitive Package
- Salary from £24,000 + per annum
- Company benefits package
- Free onsite parking
- Career Development
- Ongoing training and professional development opportunities
- Clear progression pathways within the business
- Positive Working Environment
- Friendly and supportive team culture
- Collaborative workplace with long-term career prospects
- Work-Life Balance
- Full-time permanent position
- Stable working hours with a well-established business
If you are a motivated administrator with strong customer service skills and enjoy working in a fast-paced environment, we'd love to hear from you.
Customer Service & Sales Coordinator in Coventry employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
