At a Glance
- Tasks: Ensure temporary accommodation meets legal and safety standards while managing supplier relationships.
- Company: Join the London Borough of Newham's Inclusive Economy & Housing Directorate.
- Benefits: Competitive pay, hybrid working, and a chance to make a real difference.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Play a vital role in supporting vulnerable residents and improving housing standards.
- Qualifications: Experience in contract management and strong knowledge of housing legislation required.
The predicted salary is between 25 - 25 £ per hour.
Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate.
This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation.
Key Responsibilities- Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement.
- Procure and assess offers of temporary accommodation through compliant routes to market.
- Carry out pre- and post-inspections of properties, including photographic evidence and written reports.
- Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella).
- Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution.
- Work closely with managing agents to agree and monitor required works and improvements.
- Maintain accurate records using housing systems such as Northgate and Adam Housing.
- Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office.
- Support enforcement of occupancy standards and ensure appropriate action is taken where necessary.
- Attend meetings and occasionally work outside normal hours to meet service demands.
- Experience in contract management, compliance, or housing/property services.
- Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations.
- Experience conducting property inspections and identifying defects, including damp and mould issues.
- Understanding of working with vulnerable residents within a housing needs environment.
- Proven ability to manage supplier relationships and work within a contract compliance framework.
- Strong analytical skills with experience producing reports and interpreting data.
- Excellent communication skills with the ability to engage effectively with stakeholders at all levels.
- Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
- Proficient in IT systems and case management databases.
If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you.
Contract and Compliance Officer (Housing) employer: Adecco
The London Borough of Newham offers a dynamic and supportive work environment for the Contract and Compliance Officer role, where you will play a vital part in ensuring high standards in temporary accommodation for vulnerable residents. With a strong focus on employee development, you will have access to training opportunities and a hybrid working pattern that promotes work-life balance. Join a team that values collaboration and innovation, making a meaningful impact in the community while enjoying competitive pay and comprehensive benefits.
