At a Glance
- Tasks: Deliver outstanding customer service and resolve queries in a fast-paced environment.
- Company: Join a friendly and supportive team in Tamworth.
- Benefits: Earn £12.71 per hour, plus weekend uplift for Saturday and Sunday shifts.
- Other info: Temporary role with potential for extension and career growth.
- Why this job: Gain valuable experience while making a real difference to customers' lives.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Tamworth
Contract Type: Temporary (12 Weeks) with Potential Extension
Pay Rate: 12.71 per hour, plus 2.49 per hour weekend uplift for Saturday and Sunday shifts
About the Role
Are you passionate about delivering outstanding customer service and helping people find solutions? We are currently recruiting Contact Centre Agents on behalf of our client in Tamworth. This is an excellent opportunity to join a friendly and supportive team, providing exceptional service to customers while gaining valuable experience within a fast-paced contact centre environment. This role is initially offered on a 12-week temporary basis, with the possibility of extension depending on business requirements.
Key Responsibilities
- Handling inbound and outbound customer calls in a professional and friendly manner.
- Booking and managing repair and replacement appointments.
- Providing accurate information and resolving customer queries effectively.
- Updating customer records and maintaining accurate information within internal systems.
- Liaising with internal departments to coordinate appointments and ensure service delivery.
- Delivering a positive customer experience at every interaction.
- Working to service standards and maintaining high levels of accuracy.
Contact Centre Advisor employer: Adecco
Join our dynamic team in Tamworth as a Contact Centre Advisor, where you'll be part of a supportive work culture that values outstanding customer service. We offer competitive pay rates, including weekend uplifts, and the opportunity for professional growth within a fast-paced environment. With a focus on employee development and a friendly atmosphere, this role is perfect for those looking to make a meaningful impact while enjoying a rewarding career.
