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- Tasks: Deliver top-notch customer service and manage insurance claims efficiently.
- Company: Join a long-established insurer with a positive, entrepreneurial culture.
- Benefits: Enjoy a competitive salary and professional development opportunities.
- Why this job: Be part of a dynamic team focused on growth and customer satisfaction.
- Qualifications: Previous experience in insurance claim handling is desirable; strong communication skills are a must.
- Other info: Ideal for motivated individuals looking to thrive in a supportive environment.
Are you looking for your next challenging in a constantly expanding company in the local area? Free parking available. If so read on, Adecco are proud to be working with a well established Company who are seeking a Claims Advisor to join their expanding team. Location: Southend Salary: Up to £24,400 Working days: Monday to Friday Working hours: 9am to 5.30pm Duration of contract: Permanent Duties: Speaking with customers regarding renewals and claims Speaking with insurance providers Dealing with complaints Providing excellent customer service General administrationRequirements: Experience in claims handling or customer service Happy working on the phoneThe Adecco Group is the largest staffing firm in the world and a Fortune Global 500 company as well as being within the top 10 of Great Places to work in the UK so please apply now! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Claims Advisor employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Advisor
✨Tip Number 1
Familiarize yourself with common insurance claims processes and terminology. This will not only boost your confidence during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Highlighting your problem-solving abilities will resonate well with the company's focus on customer satisfaction.
✨Tip Number 3
Research the company culture and values. Being able to articulate how your personal values align with their entrepreneurial and positive environment can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills, especially over the phone. Since the role requires handling calls confidently, consider role-playing scenarios with a friend to refine your approach and clarity.
We think you need these skills to ace Claims Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your relevant experience in insurance claim handling. Emphasize your customer service skills and any previous roles that required problem-solving and communication.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the Claims Advisor position. Mention your understanding of the company's positive culture and how your values align with their entrepreneurial spirit.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your verbal and written communication abilities. Consider including specific instances where you successfully handled customer queries or complaints.
Highlight Relevant Experience: If you have familiarity with Travel Insurance or Complaints Handling, make sure to mention it prominently in your application. This will show that you are well-prepared for the challenges of the role.
How to prepare for a job interview at Adecco
✨Showcase Your Customer Service Skills
Since the role emphasizes delivering high levels of customer service, be prepared to share specific examples from your past experiences where you successfully handled customer queries or resolved complaints. Highlight your ability to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The job requires efficient problem-solving skills. Think of instances where you faced challenges in claims handling or customer interactions and explain how you approached and resolved those issues effectively.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare a few questions to ask during the interview to show your engagement.
✨Express Enthusiasm for the Role
A positive and enthusiastic attitude is crucial. Make sure to convey your excitement about the opportunity to work in a dynamic environment and your motivation to contribute to the company's growth and culture.
