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For Companies At a Glance
- Tasks: Manage records and documents, ensuring high-quality service delivery across the Council.
- Company: Join Ealing Council's HR & OD Department for a meaningful role.
- Benefits: Competitive pay, hybrid working, and full-time hours.
- Why this job: Make a real impact by leading records management in a supportive environment.
- Qualifications: Experience with databases and strong organisational skills required.
- Other info: Opportunity for professional growth in a dynamic team.
The predicted salary is between 20 - 30 £ per hour.
Adecco are recruiting on behalf of Ealing Council for an experienced Records and Documents Manager to join their HR & OD Department. This is a key role responsible for managing contracts and leading the records and documents management service to ensure a professional, high-quality service delivery across the Council.
Contract Details
- Type: Temporary
- Pay: 24.48 per hour (PAYE) / 32.62 per hour (Umbrella)
- Location: Perceval House, Ealing
- Working Arrangements: Hybrid - 2 days per week from home
- Hours: Full time, 35 hours per week (Monday to Friday)
Key Skills
- Experience of managing databases/spreadsheets
- Can lift medium weight boxes
Key Accountabilities
- Coordinate contracts management related to records and documents, managing various internal and external stakeholders.
- Lead, develop and support the corporate IT strategies and maintain a technical business solution function, ensuring legislative, national and operational requirements are translated, incorporated and configured in IT systems to meet business needs.
- Support in maintaining the integrity of the Council's customer database, across various corporate systems, by managing a comprehensive and effective practice of quality monitoring and audits.
- Plan, direct and implement a professional systems administration function and develop, implement and review policies and procedures, providing guidance and technical support to the department in relation to the customer database and case file management.
- Perform a business re-design role to ensure that required operational changes to electronic forms and processes are translated into technical specification documentation and ensure that translations are accurately changed on electronic forms, workflow and registers.
- Provide a point of escalation and resolution for system issues, including referral to other Council application service providers and third parties as appropriate and deal with escalation and resolution responses.
- Lead on developing user testing and acceptance teams and undertake testing and analysis of new software releases and changes to configuration, ensuring agreed quality standards are met.
- Contribute to impact analysis of new software or changes to systems and manage the migration of data.
- Plan, direct and maintain the policies and procedures for the archiving, retrieval and destruction of files and papers, working in conjunction with Corporate Information and Data Management team to ensure that the department fulfils its statutory obligations in relation to records and information management.
- Plan, direct and implement the processes of Subject Access Requests, Disclosure Requests and other Freedom of Information requests relating to customer records in line with General Data Protection Regulations and other related Corporate Records and Information Management policies.
- Implement information and system security protocols and ensure these are adhered to.
- Support the invoicing and payments IT system functions for the department and be responsible for the processing of all invoices received within the team.
Records and Documents Manager in City of London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records and Documents Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and records management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ealing Council and their HR & OD Department. Understand their values and how your skills in managing databases and contracts can help them achieve their goals.
✨Tip Number 3
Showcase your experience with quality monitoring and audits during interviews. Be ready to discuss specific examples of how you've maintained data integrity and improved processes in previous roles.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Records and Documents Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Records and Documents Manager role. Highlight your experience with databases and contracts management, as well as any relevant IT skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description and show us your passion for records and documents management.
Showcase Your Skills: Don’t forget to showcase your key skills in your application. Whether it's your ability to manage stakeholders or your knack for quality monitoring, we want to know what makes you stand out. Be specific and give examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Records and Documents Manager. Brush up on your knowledge of managing databases, contracts, and compliance with data protection regulations. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you successfully managed records or led a project. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills in a clear and compelling way.
✨Ask Smart Questions
Come prepared with questions that show your interest in the role and the organisation. Ask about their current challenges in records management or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Be Ready for Technical Questions
Since this role involves IT systems and database management, expect some technical questions. Brush up on relevant software and tools you’ve used before. If you can talk about how you’ve implemented or improved systems in the past, you’ll stand out as a strong candidate.
