People and Culture Lead (Housing) in City of London

Adecco are pleased to be recruiting for a Housing People & Culture Lead with Ealing Council.

Contract: Temporary

Pay: 500 per day umbrella

Days: 35 hours, Monday - Friday

Working arrangements: Hybrid

Purpose of the role

To provide hands-on organisational development leadership to support Ealing Council's Housing Service following significant restructure and during the final phase of recruitment and onboarding. The role will focus on strengthening people and culture foundations including competence, conduct and expected ways of working to ensure the service is able to demonstrate readiness for the Regulator of Social Housing's Competence and Conduct Standard by October 2026, and embed these arrangements sustainably through to 2029.

Scope of the role

• Initial discovery & shaping phase
• Desktop review of available people information, structures and documentation
• Engagement with Housing SLT and key stakeholders
• Identification of immediate people, culture and capability risks following restructure
• Assessment of whether core foundations are in place (e.g. clarity of roles, expectations, management consistency, onboarding, engagement mechanisms)
• Review of available supporting data and metrics (e.g. KPIs, staff survey data, complaint's themes, workforce information)

This insight will be used to shape and agree a focused, prioritised and realistic programme of work. Where gaps are identified that present a risk to regulatory compliance, these will be recommended as priority areas for action.

Recruitment & Onboarding

• Support the final phase of recruitment from a people and culture perspective
• Ensure consistent messaging on expectations, behaviours and standards for new starters
• Support development of practical onboarding approaches where gaps exist

Behaviour and ways of working

• Work with Housing SLT to articulate the desired service culture
• Translate values into clear, everyday behaviours and expectations
• Support leaders to role-model and reinforce agreed ways of working

Competence and Conduct Standard - Regulatory Readiness (Oct 2026) and embedding to 2029

The Regulator of Social Housing requires landlords to demonstrate that they are meeting the Competence and Conduct Standard, with expectations in place by October 2026 and embedded on an ongoing basis thereafter. As part of the discovery phase, the role will assess whether Ealing currently has sufficient arrangements in place to demonstrate compliance. Where it is identified that a robust framework does not exist this will be recommended as a priority area of work, given the regulatory risk and timescales involved.

Subject to agreement, the role will support the development and delivery of a Housing Competence and Conduct framework, including:

• Defining and agreeing the requirements of the Standard in a Housing context
• Setting out clear expectations of competence and conduct by role group or level
• Translating requirements into practical tools and guidance
• Supporting consistent application through onboarding, management conversations and ways of working
• Establishing evidence and assurance mechanisms to demonstrate readiness by October 2026

Engagement and recognition foundations

• Assess whether basic engagement mechanisms are in place and effective
• Explore how staff voice is currently gathered and responded to
• Review visibility and consistency of recognition approaches
• Identify proportionate improvements to support morale, inclusion and belonging

Leadership and management support

• Provide hands-on OD support to Housing leaders and managers
• Support consistency in people management practice
• Offer coaching, challenge and practical guidance
• Strengthen leadership ownership of culture, behaviour and standards

Out of Scope

• Line management responsibility for staff
• Ownership of formal HR or employee relations casework
• Design or ownership of corporate HR policy or disciplinary frameworks
• Corporate-wide OD programme delivery
• Long-term operational or management cover

Deliverables

• Clear understanding of people and culture foundations
• Identified risks and regulatory priority areas
• Agreed OD priorities and phased delivery plan
• Practical tools or guidance to support consistency
• Improved clarity of expectations for staff and managers
• Established framework to demonstrate readiness for the Competence and Conduct Standard

Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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