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- Tasks: Deliver exceptional service, troubleshoot equipment, and build strong client relationships.
- Company: Leading Managed Service Provider in IT and Telecommunications.
- Benefits: Competitive salary, pension scheme, 25 days leave, eye care vouchers, and social events.
- Other info: Opportunity for professional growth and a supportive work environment.
- Why this job: Join a fun, collaborative team and grow your career in a vibrant London office.
- Qualifications: 2 years of MPS field support experience and photocopier maintenance skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: London City
Contract Type: Permanent
Working Pattern: Full Time
Are you ready to elevate your career in the fast-paced world of Managed Print Services? Our client, a leading Managed Service Provider in the IT and Telecommunications sector, is seeking a dynamic Managed Print Service Field Engineer to join their friendly and innovative team in London!
Why Join Us? Imagine working in a vibrant, modern office located right in the heart of Central London, surrounded by multiple transportation hubs. Enjoy a workplace culture that is not just professional but also social and fun! This is your chance to be part of a team that values collaboration and creativity.
About The Role: As a Managed Print Service Field Engineer, you will be at the forefront of delivering exceptional service to our clients. Your responsibilities will include:
- Working daily with top brands like Canon, Ricoh, and Kyocera.
- Investigating and resolving equipment faults at customer premises, adhering to service guidelines.
- Performing preventative maintenance and completing work within the designated response schedule.
- Installing machines, including networking setups and operator training.
- Building strong, lasting relationships with clients through excellent customer service.
- Collaborating closely with the Call Control Team to ensure seamless operations.
What We're Looking For: To thrive in this role, you should have:
- A minimum of 2 years of experience in MPS field technical support or equivalent.
- Proven competence in photocopier maintenance.
- Completion of manufacturer training courses.
- The ability to work both autonomously and as part of a team.
What's in It for You? We believe in rewarding our team members for their hard work and dedication. Here's what you can expect:
- A competitive salary that reflects your skills and experience.
- A company pension scheme to secure your future.
- Enjoy 25 days of annual leave, increasing to 27 days with length of service.
- Eye care vouchers to keep your vision sharp.
- Opportunity to join a Healthcare cash plan after one year of service.
- Participate in fun social events that foster camaraderie among colleagues.
- Take advantage of our cycle-to-work scheme to promote a healthy lifestyle.
Ready to Make a Difference? If you are enthusiastic about technology and are passionate about providing top-notch service, we want to hear from you! This is more than just a job; it's a chance to grow your career while being part of a supportive team.
Apply Now! Don't miss out on this exciting opportunity to join a thriving organisation in a role that is both rewarding and impactful. Send your CV and let's embark on this journey together!
Join us in shaping the future of Managed Print Services - your adventure starts here!
Managed Print Service Field Engineer in City of London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Print Service Field Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Managed Print Services sector. Attend industry events or join online forums where you can meet potential employers and learn about job openings before they’re advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with brands like Canon, Ricoh, and Kyocera. Include case studies of how you've resolved equipment faults or improved service delivery – this will make you stand out!
✨Tip Number 3
Prepare for interviews by practising common questions related to MPS technical support. Be ready to discuss your hands-on experience and how you’ve built relationships with clients. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more opportunities that match your skills and interests right there.
We think you need these skills to ace Managed Print Service Field Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Print Services and technical support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and customer service. Let us know why you’re excited about joining our team and how you can contribute.
Showcase Relevant Experience: When detailing your work history, focus on your experience with brands like Canon, Ricoh, and Kyocera. We love seeing specific examples of how you've resolved equipment faults or built client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our vibrant team!
How to prepare for a job interview at Adecco
✨Know Your Tech
Brush up on your knowledge of the top brands you'll be working with, like Canon, Ricoh, and Kyocera. Be prepared to discuss specific models and common issues you might encounter, as well as how you've resolved them in the past.
✨Showcase Your Experience
Highlight your 2+ years of experience in MPS field technical support. Prepare examples of how you've successfully handled equipment faults and performed preventative maintenance, as this will demonstrate your competence and reliability.
✨Emphasise Customer Service Skills
Since building strong relationships with clients is key, think of instances where you've gone above and beyond for customers. Share stories that showcase your ability to communicate effectively and provide excellent service.
✨Be Ready to Collaborate
The role involves working closely with the Call Control Team, so be prepared to discuss how you work in a team setting. Think of examples where collaboration led to successful outcomes, and express your enthusiasm for teamwork.