Business Support Officer
Client: Local Authority in Newham
Pay Rate: £17.33 an hour/£22.52 an hour UMBRELLA
Hours: PART TIME- 28 Hours a week(Mon-Thurs)
Duration: Initial 6 month contract
Location: HYBRID WORKING- OFFICE BASED 2 DAYS A WEEK
Description
- To provide a proactive, knowledgeable professional business support service to external and internal customers and stakeholders, meeting evolving delivery priorities, issues and challenges to agree standards defined in the service offer.
- Undertake a full range of operational business and administrative tasks in order to support the work of a service/team or person in accordance with the service requirements. Activities include:
- Document management and maintenance
- Data management and maintenance
- Record management and maintenance
- Financial administration - e.g. receipting invoices
- Minute taking for statutory panels
- To understand what matters to service users, and to ensure appropriate levels of understanding throughout the staff delivering services.
- Continuously improve customer service by listening and responding to the changing needs of internal and external customers.
- To work as part of the professional Business Support team to drive an innovative and demand-driven approach to service development, and to ensure that the service is responsive to client needs and achieves efficiency in operation.
- To maintain electronic and other systems and databases to maximise the effectiveness of the business support service.
- To ensure that telephone and reception cover is provided as per service requirement.
EXPERIENCE
Previous experience of secretarial, clerical and administrative work and as part of a team.
- A proven record of communicating in person, by telephone and in writing in a calm, courteous and confident professional manner.
- Experience of working in a customer focussed role engaging with customers and promoting a
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Business Support Officer in City of London employer: Adecco
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