Children's Initial Contact officer

Children's Initial Contact officer

Full-Time 19 £ / hour No working from home possible
Adecco

At a Glance

  • Tasks: Be the first point of contact for safeguarding concerns and manage MASH referrals.
  • Company: Join a dedicated team in the Multi-Agency Safeguarding Hub (MASH) in Havering.
  • Benefits: Competitive pay at £18.92/hour, flexible working environment, and a supportive team culture.
  • Other info: Inclusive recruitment process with support for candidates of all backgrounds.
  • Why this job: Make a real difference in the community by ensuring children's safety and well-being.
  • Qualifications: Experience in safeguarding roles and proficiency in Microsoft Office required.

Location: Havering - Office-based (minimum of 3 days/week)

DBS: Enhanced DBS check required

Rate: £18.92 PAYE hour

Purpose of the Role: As a key member of the Multi-Agency Safeguarding Hub (MASH), you will be the first point of contact for professionals and the public, providing high-quality responses to safeguarding concerns. Your role will involve:

  • Processing and managing MASH referrals efficiently.
  • Maintaining and updating various IT systems to ensure data accuracy.
  • Triaging and signposting callers to the right services.
  • Supporting the MASH team through effective communication and collaboration.
  • Delivering essential administrative support to facilitate smooth operations.

What We're Looking For:

Experience: Previous experience in a similar fast-paced environment is desirable. Experience in safeguarding roles and minute taking is desirable.

Skills:

  • Proficiency in Microsoft Office and IT applications.
  • Excellent communication skills - both written and verbal.
  • Strong attention to detail and the ability to prioritise tasks effectively.

Why Join Us?

  • Be part of a dedicated team that values equality, diversity, and inclusion.
  • Embrace a culture of flexibility and adaptability in an evolving environment.
  • Contribute to the safety and well-being of the community.

If you are ready to take on this rewarding challenge and be a vital part of our mission, we would love to hear from you! Apply today to help us make a positive impact!

Note: The duties and responsibilities outlined are indicative and may change. You may also be required to undertake additional tasks as directed by your manager.

Join us in promoting excellence in safeguarding!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Children's Initial Contact officer employer: Adecco

At Adecco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in Havering. Our commitment to employee growth is reflected in our flexible culture and dedication to safeguarding the community, making this role as a Children's Initial Contact Officer both meaningful and rewarding. Join us to be part of a team that values diversity and empowers you to make a positive impact while enjoying competitive pay and opportunities for professional development.

Adecco

Contact Details:

Adecco Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Children's Initial Contact officer

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Adecco.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Adecco!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Adecco, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Adecco or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Children's Initial Contact officer

Safeguarding Experience
MASH Referral Management
IT Systems Maintenance
Data Accuracy
Triage Skills
Signposting Services
Administrative Support

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Adecco:Before hitting send, make sure to tailor your application specifically to Adecco! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Adecco

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.