At a Glance
- Tasks: Welcome clients, manage appointments, and provide top-notch administrative support.
- Company: Exciting new clinic in Cheltenham with a friendly team atmosphere.
- Benefits: Earn £13.85 per hour with potential for permanent position and great team support.
- Other info: Flexible shifts available and a fantastic opportunity for career growth.
- Why this job: Be the face of a brand-new clinic and create amazing experiences for clients.
- Qualifications: Experience in customer service or administration, strong communication skills, and a passion for helping others.
Location: Cheltenham Central
Pay Rate: £13.85 per hour
Contract: Temporary (4 weeks initially) with an excellent opportunity to become permanent
We are delighted to be recruiting for a brand-new clinic opening in the heart of Cheltenham. This is an exciting opportunity for a friendly, organised and professional Receptionist / Administrator to join the team from the very beginning and help create an outstanding experience for every client who visits.
Starting on a 4-week temporary contract, this role offers a strong opportunity to become permanent for the right candidate. If you are passionate about delivering exceptional customer service, enjoy working with people and take pride in creating a welcoming environment, we would love to hear from you.
Shift Patterns Available:
- Option 1
- Monday: 8:00am - 5:00pm
- Tuesday: 10:00am - 7:00pm
- Wednesday: 8:00am - 5:00pm
- Option 2
- Thursday: 8:00am - 5:00pm
- Friday: 8:00am - 5:00pm
- Saturday: 9:00am - 4:00pm
The Role:
As the face of the clinic, you will be responsible for ensuring every client receives a warm welcome and outstanding service from arrival through to departure. You will play a key role in the smooth day-to-day running of reception while providing valuable administrative support to the wider team.
Key Responsibilities:
- Welcoming clients and visitors in a friendly and professional manner
- Onboarding new clients and completing registrations accurately
- Providing exceptional customer service and support to existing clients
- Handling incoming telephone calls and email enquiries efficiently
- Scheduling appointments and assisting with general client enquiries
- Maintaining a clean, organised and welcoming reception area
- Completing administrative duties including data entry, filing and document management
- Supporting the wider team with day-to-day administration tasks
- Ensuring a consistently positive customer experience for all visitors
About You:
- Previous experience within a receptionist, administration, customer service or front-of-house role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confident using Microsoft Office and other computer systems
- Able to manage multiple tasks and prioritise workloads effectively
- Professional, reliable and team-oriented approach
- Passionate about delivering outstanding customer service
What's on Offer:
- £13.85 per hour
- Central Cheltenham location
- Opportunity to join a brand-new clinic from launch
- Friendly and supportive team environment
- Excellent temp-to-perm opportunity for the right candidate
Part time Reception/Administrator in Cheltenham employer: Adecco
Join our brand-new clinic in the heart of Cheltenham as a Part-Time Receptionist/Administrator, where you'll be part of a friendly and supportive team dedicated to delivering exceptional customer service. With a competitive pay rate of £13.85 per hour and a strong opportunity for permanent employment, this role offers a unique chance to shape the client experience from the very beginning while enjoying a welcoming work culture that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Part time Reception/Administrator in Cheltenham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Adecco and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Adecco and let us see your personality shine through!
We think you need these skills to ace Part time Reception/Administrator in Cheltenham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Adecco.
Get Familiar with Our Brand:Before applying, take some time to learn about Adecco and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Adecco
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Adecco.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Adecco will surely appreciate.
