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- Tasks: Provide first-line support for users with hardware and software issues.
- Company: Leading recruitment agency with a focus on growth and development.
- Benefits: Competitive salary, hybrid working, and supportive learning environment.
- Why this job: Kickstart your IT career in a dynamic role with plenty of growth opportunities.
- Qualifications: Customer support experience, basic IT knowledge, and strong communication skills.
- Other info: Monday to Friday hours in a collaborative team setting.
The predicted salary is between 24000 - 25000 £ per year.
A leading recruitment agency is seeking a Junior IT Support Specialist in Cheltenham to provide first-line support for users across hardware and software issues in a hybrid working environment.
Ideal candidates will have:
- a customer support background
- basic IT knowledge
- strong communication skills
This role offers a competitive starting salary of £24,000-£25,000 and Monday to Friday hours, providing a supportive environment to learn and grow in the IT sector.
Junior IT Support Specialist - Hybrid + Growth Path in Cheltenham employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Specialist - Hybrid + Growth Path in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, join relevant groups on social media, and attend local meetups. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on common IT support questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show off your passion for IT! When you get the chance to chat with potential employers, share your enthusiasm for technology and how you stay updated with the latest trends. It’ll make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Junior IT Support Specialist role. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Junior IT Support Specialist - Hybrid + Growth Path in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Support Skills: Make sure to highlight any previous experience in customer support. We want to see how you've helped users solve their issues, as this is key for the Junior IT Support Specialist role.
Keep It Clear and Concise: When writing your application, be straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your IT Knowledge: Even if your IT knowledge is basic, let us know what you know! Mention any relevant software or hardware you're familiar with, as it shows your enthusiasm for the field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adecco
✨Know Your Tech Basics
Brush up on your basic IT knowledge before the interview. Familiarise yourself with common hardware and software issues, as well as troubleshooting steps. This will help you demonstrate your understanding of the role and show that you're ready to tackle first-line support tasks.
✨Show Off Your Customer Support Skills
Since this role involves user support, be prepared to discuss your previous customer service experiences. Think of specific examples where you resolved issues or helped users effectively. Highlighting your communication skills will show that you can handle user queries with ease.
✨Research the Company Culture
Take some time to learn about the company’s values and work environment. Understanding their approach to hybrid working and employee growth will allow you to tailor your answers and show that you’re a good fit for their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training opportunities available, the tools they use, or how they support employees in their growth path. This shows your enthusiasm for the role and your desire to learn.
