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- Tasks: Lead resident services and engage with communities to make a real difference.
- Company: A leading housing organisation committed to equality and diversity.
- Benefits: Supportive environment, professional growth, and the chance to impact lives positively.
- Other info: Opportunity for career development and community engagement.
- Why this job: Join a team that values its staff and enhances community living.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you passionate about delivering top-notch resident services and engaging with communities? Our client, a leading housing organisation, is on the lookout for a dynamic Housing Manager to oversee their resident services and engagement initiatives. If you're ready to make a difference in people's lives, we want to hear from you!
Position Overview:
As the Housing Manager, you will play a crucial role in ensuring the smooth day-to-day operations of the Trust while upholding its core values. Reporting to the Chief Executive and Finance Officer, you will manage frontline staff and be a key player in housing management issues. This is a senior role that requires a commitment of at least 35 hours per week, with occasional evening and weekend commitments for resident and board events.
Key Responsibilities:
- Champion the Trust's core values and promote a culture of equality and diversity.
- Deliver customer-focused resident services that lead the industry.
- Jointly manage administrative staff, focusing on performance management, training, and staff development.
- Oversee essential housing management functions, including:
- Estate services
- Maintenance services
- Tenancy management
- Voids and lettings management
- Anti-social behaviour management
- Health & safety compliance
- Management services for external landlords
Specific Responsibilities:
- Staff Management
- Ensure adequate office coverage, prioritising staff safety.
- Supervise frontline staff to ensure balanced workloads and professional service.
- Train and develop staff on housing management topics.
- Handle grievances and disciplinary matters under the Chief Executive's guidance.
- Regularly review and update housing policies to align with best practices.
- Engage with stakeholders and residents for policy changes and updates.
- Deliver performance against annual targets, managing rent arrears and complaints efficiently.
- Manage partnerships with contractors and oversee maintenance budgets.
- Report performance metrics to the Chief Executive and Board, ensuring high-quality service delivery.
Qualifications:
- Proven experience in housing management or a related field.
- Strong leadership skills with a focus on team development.
- Excellent communication and interpersonal skills.
- Ability to manage budgets and deliver results.
- A commitment to customer service excellence and community engagement.
Why Join Our Client's Team?
- Be part of an organisation that values its staff and residents.
- Work in a supportive environment that encourages professional growth.
- Make a positive impact in the community and enhance the lives of residents.
If you're ready to take on this exciting challenge and make a meaningful contribution, we would love to hear from you! Please apply or contact Anna or Denise at Adecco Romford.
Housing Manager in Chelmsford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. This will help you tailor your responses and show that you're genuinely interested in making a difference in the community.
✨Tip Number 3
Practice your communication skills! As a Housing Manager, you'll need to engage with residents and staff effectively. Consider mock interviews or role-playing scenarios to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Manager in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing management. We want to see how your skills align with the role of Housing Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Passion: Let your enthusiasm for resident services and community engagement shine through in your application. We’re looking for someone who genuinely cares about making a difference, so share any personal experiences that reflect this passion.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Housing Manager position. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know the Organisation Inside Out
Before your interview, take some time to research the housing organisation thoroughly. Understand their core values, recent initiatives, and community engagement efforts. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Housing Manager, you'll face various challenges. Be ready to discuss specific scenarios where you've successfully managed staff, handled grievances, or improved resident services. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Leadership Skills
Highlight your experience in managing teams and developing staff. Be prepared to share examples of how you've fostered a culture of equality and diversity within your previous roles. This is crucial for demonstrating that you can lead frontline staff effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the organisation's future goals, challenges they face in housing management, or how they measure success in resident services. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.