At a Glance
- Tasks: Provide top-notch customer service and support warehouse operations in a dynamic environment.
- Company: Join a growing team at a busy Warehouse & Trade Counter in Chelmsford.
- Benefits: Temp-to-perm role, free on-site parking, and full training provided.
- Other info: Opportunity for career growth in a fast-paced, friendly workplace.
- Why this job: Gain hands-on experience and secure long-term employment in a supportive team.
- Qualifications: Customer service skills and a proactive attitude are essential; warehouse experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Customer Service/Administrator needed for a Warehouse & Trade Counter in Chelmsford. Temp to Perm Opportunity. 40 hours per week | Monday - Friday | 8:00am - 5:00pm (1-hour unpaid lunch). On-site parking available.
We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment.
About the Role
This is a varied, hands-on position combining warehouse duties, customer service, and administration. You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations.
Key Responsibilities
- Providing excellent customer service at the trade counter, via phone, and email
- Picking, packing, and preparing stock for collection or delivery
- Taking deliveries, unloading, sorting, and storing goods
- Maintaining accurate stock levels and supporting stock takes
- Raising quotations and processing customer orders
- Sourcing non-stock items from suppliers and other branches
- Handling returns, warranty items, and faulty products
- Keeping the warehouse and customer areas clean, organised, and well stocked
- Completing general administrative tasks and maintaining records
- Adhering to health & safety procedures (PPE provided)
- Manual handling and occasional heavy lifting
About You
- Previous experience in a warehouse, trade counter, or similar environment an advantage
- Strong customer service skills with a professional and friendly manner
- Confident communicator with a good telephone manner
- Ability to multitask and work under pressure
- Good level of education, including Maths & English
- Comfortable working both independently and as part of a team
- A proactive, can-do attitude and willingness to learn
- Forklift experience is desirable but not essential
What's in it for you?
- Temp to perm opportunity with long-term potential
- Free on-site parking
- Full training provided
- Supportive team environment
If you're looking for a hands-on, varied role with the opportunity to grow within a stable company, we'd love to hear from you. Apply today to be considered!
Customer Service / Warehouse Administrator - Chelmsford employer: Adecco
Join a dynamic and supportive team in Chelmsford as a Customer Service / Warehouse Administrator, where you will enjoy a temp-to-perm opportunity with long-term potential. Our company fosters a collaborative work culture, offering full training and the chance for personal growth, all while providing free on-site parking and a hands-on role that keeps every day exciting. If you're looking for meaningful employment in a fast-paced environment, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service / Warehouse Administrator - Chelmsford
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about them that excites you.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during interviews.
✨Tip Number 3
Be ready to showcase your multitasking abilities. In a busy warehouse environment, you’ll need to juggle various tasks, so prepare some stories that highlight your organisational skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. And remember, applying through our website gives you a better chance!
We think you need these skills to ace Customer Service / Warehouse Administrator - Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and warehouse roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Chelmsford. Keep it friendly and professional, and let us know what excites you about this opportunity.
Show Off Your Communication Skills:Since this role involves dealing with customers and suppliers, make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past experiences, we want to see that you can connect well with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic temp-to-perm opportunity. Don’t miss out!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like customer service at the trade counter and handling stock. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to help a customer or resolved a tricky issue.
✨Prepare for Practical Questions
Expect questions that assess your ability to multitask and work under pressure. Prepare scenarios from your past jobs where you successfully managed multiple tasks or dealt with challenging situations, especially in a warehouse or trade counter setting.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
