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- Tasks: Handle customer inquiries and resolve complaints with professionalism and care.
- Company: Dynamic recruitment agency in Chelmsford with a focus on client satisfaction.
- Benefits: Free onsite parking, bonus incentives, and a supportive work environment.
- Why this job: Join a growing team and make a difference in customer experiences.
- Qualifications: Experience in customer service and excellent communication skills required.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A recruitment agency in Chelmsford is seeking an experienced customer services executive to support a growing client. The role demands a high standard of written and spoken English, as you'll be handling customer inquiries on the phone. Previous experience in customer service is essential, along with attention to detail and the ability to thrive in a busy environment.
Additional benefits include free onsite parking and a bonus incentive.
Customer Service & Complaints Specialist in Chelmsford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Complaints Specialist in Chelmsford
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be handling customer inquiries over the phone, practice speaking clearly and confidently. We recommend doing some mock calls with friends or family to get comfortable.
✨Tip Number 2
Showcase your attention to detail! During interviews, share specific examples of how you've handled customer complaints in the past. We want to hear about those tricky situations and how you resolved them!
✨Tip Number 3
Get familiar with the company culture! Research the client you're applying for and understand their values. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service & Complaints Specialist role!
We think you need these skills to ace Customer Service & Complaints Specialist in Chelmsford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've handled inquiries and resolved complaints in the past, so share specific examples that showcase your skills!
Nail the Written English: Since the role requires a high standard of written English, pay extra attention to your spelling and grammar. We recommend proofreading your application multiple times to ensure it’s polished and professional.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, make sure all information is accurate and complete. We appreciate candidates who take the time to double-check their work!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adecco
✨Brush Up on Your Communication Skills
Since the role requires a high standard of written and spoken English, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your communication style.
✨Showcase Your Customer Service Experience
Prepare specific examples from your previous roles that highlight your customer service skills. Think about challenging situations you’ve faced and how you resolved them, as this will demonstrate your ability to thrive in a busy environment.
✨Demonstrate Attention to Detail
During the interview, be sure to mention instances where your attention to detail made a difference. This could be anything from catching an error in a report to ensuring customer satisfaction through thorough follow-up.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the position is the right fit for you. For example, ask about the team dynamics or how success is measured in this role.
