At a Glance
- Tasks: Provide top-notch admin support and manage fostering and adoption panels.
- Company: Join a dedicated team focused on safeguarding children’s services.
- Benefits: Competitive pay, hybrid working, and a supportive work environment.
- Other info: Exciting opportunity for growth in a collaborative setting.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: 2 years of admin experience and strong communication skills required.
The predicted salary is between 31 - 32 £ per hour.
Location: Ilford
Contract: Temporary
Hybrid working (3 days office based / 2 working from home) Monday to Friday 9am to 5pm (1 hour lunch)
Rate: £15.68 per hour PAYE (BSO) / £17.33 Technical Support Officer
We have 2 new roles available:
- Business Support Officer in children’s services: Role consists of managing the fostering and adoption panel. This panel is in situ for the approval process of prospective foster carers, connected carers and special guardianship carers. The administrator is responsible for booking all the panels, ensuring the panel is quorate, collating and distribution of panel paperwork, minute taking at the panel itself, completing the ADMs (agency decision maker) sheets, recording outcomes on Protocol Files (internal system), updating Fostering Network. Each panel consists of 52 steps, some of which are small and simple tasks (but will be explained in more detail). The panel meets fortnightly, so you may take the minutes for one panel and start on the next; you are always working on two panels at any given time. The individual will link in with the Fostering Team Manager and the Recruitment Engagement Manager.
- Technical Support Officer Safeguarding Team: Minuting Child Protection Conferences. Setting up the conferences, emailing, collating reports from professionals. Typing up CP Plans / CIN Plans. Updating excel spreadsheets. Working closely with the CP Chair and social workers. Answering calls and general admin tasks.
What You’ll Do:
- Provide high-quality administrative support to Directors and senior officers.
- Manage calendars, organise meetings, and ensure effective communication.
- Handle a variety of tasks with flexibility and a positive attitude.
- Maintain confidentiality while dealing with sensitive information.
- Contribute to a collaborative and efficient work environment.
- Minute taking at meetings and conferences.
Key Responsibilities:
- Act as the first point of contact for service users and external agencies.
- Assist with financial administration, including payments and budget monitoring.
- Maintain accurate records using databases and spreadsheets.
- Organise internal and external events, ensuring everything runs smoothly.
- Participate in team meetings and support colleagues as needed.
What We’re Looking For:
- Minimum of 2 years’ administrative experience.
- Safeguarding experience.
- Strong communication skills, both verbal and written.
- Proficiency in MS Office and effective IT skills.
- Excellent customer service abilities and a positive attitude.
- Ability to handle confidential information with discretion.
- Must be a strong minute taker.
If you’re ready to take on this exciting challenge and make a difference, we want to hear from you. Bring your enthusiasm and expertise to our client’s team. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Business Support Officer - Safeguarding employer: Adecco
As a Business Support Officer in Ilford, you will join a dynamic team dedicated to safeguarding children and supporting foster care processes. Our hybrid working model promotes a healthy work-life balance, while our commitment to professional development ensures that you have ample opportunities for growth within a supportive and collaborative environment. With a focus on meaningful work and community impact, we offer a rewarding experience for those looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - Safeguarding
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in safeguarding or children's services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support and safeguarding. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your minute-taking and organisational prowess to the interview. We love seeing how you’ve handled similar tasks in the past, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who want to make a difference in safeguarding.
We think you need these skills to ace Business Support Officer - Safeguarding
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in administrative roles and safeguarding. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Support Officer role. Share specific examples of your past experiences that relate to the tasks mentioned in the job description.
Show Off Your Minute-Taking Skills:Since minute-taking is a key part of this role, mention any relevant experience you have. If you’ve taken minutes before, give us a brief overview of how you ensure accuracy and clarity in your notes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adecco
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Business Support Officer in safeguarding. Familiarise yourself with the fostering and adoption panel processes, as well as minute-taking techniques. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples that highlight your verbal and written skills. Think about times when you effectively communicated with team members or external agencies, especially in sensitive situations. This will demonstrate your ability to handle confidential information with discretion.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and flexibility. Prepare by thinking of past experiences where you had to manage multiple tasks or adapt to changing priorities. This will show that you can handle the dynamic nature of the role.
✨Prepare Questions for Them
At the end of the interview, you'll likely be asked if you have any questions. Use this opportunity to ask about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
