At a Glance
- Tasks: Drive sales of tech services and enhance customer experience strategies.
- Company: Join a leading Customer Experience Company trusted by global brands.
- Benefits: Enjoy a competitive salary, flexible work, generous holidays, and professional development opportunities.
- Why this job: Be part of a dynamic team focused on innovation and digital transformation.
- Qualifications: Experience in business development, consulting, and tech services is essential.
- Other info: Hybrid/remote work with occasional travel for client meetings.
The predicted salary is between 64000 - 80000 £ per year.
About us: Our client is a Customer Experience Company, trusted by global brands to enhance their CX across all channels and scale their business. With a human-centred approach and an array of integrated services, they orchestrate creativity, data, technology, and processes to foster meaningful relationships between brands and their customers, on a large scale. Adopting a hybrid approach that combines human capabilities with the most advanced technologies, they create value from every customer interaction. What you’ll do: As a Business Development Manager, you will be responsible for driving the sale of professional and technological services, enhancing the company’s references and capabilities in Customer Experience, Data, and Artificial Intelligence. You will develop customer-centric, value-generating strategies to increase overall business effectiveness and expand the clients’ portfolio. Building deep relationships with the clients’ executive managers and sponsors, you will become a trusted advisor at multiple levels of management. You will also support pre-sales and new business development efforts, define pricing models, provide quarterly reviews to the executive management team, and collaborate on major fee negotiations and upcoming work. Additionally, you will lead client presentations for new initiatives and provide strategic account management support to clients in the UK. Who you are: You are an experienced Business Development professional with a strong track record in consulting and tech services, particularly in CRM, Digital transformation, and Customer Experience. You have a keen interest in blending Digital-CRM and new technology trends such as AI, RPA, Marketing automation, and Big Data. Skilled in presenting to senior level clients and large groups, you have the ability to inspire people and sell ideas through storytelling. We are looking for someone coming from a large corporation, who has experience in dealing with National and Global clients! What we offer: A competitive annual salary ranging from £80,000 to £100,000, depending on experience. Generous holiday allowance, including your birthday off. Flexible working arrangements. Opportunities for professional development. Health cash plan. A friendly and supportive workplace. Social events. Hybrid/remote working policy – there will be the expectation to travel to the office for quarterly meetings, and on other occasions as and when needed. There will also be travel to client meetings expected as a part of this role! If you are ready to join a dynamic and innovative organisation that is focused on customer experience and digital transformation, this is the perfect opportunity for you. Apply now to take the next step in your career as a Business Development Manager and contribute to our client’s continued growth and success. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Business Development Manager employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager
✨Tip Number 1
Familiarize yourself with the latest trends in Customer Experience, Data, and AI. Being knowledgeable about these areas will help you engage in meaningful conversations with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in large corporations. Attend relevant events or webinars to connect with potential colleagues and clients, which can give you an edge in understanding their needs.
✨Tip Number 3
Prepare to showcase your storytelling skills. Think of examples from your past experiences where you successfully inspired clients or stakeholders, as this will be crucial in demonstrating your ability to sell ideas effectively.
✨Tip Number 4
Research the company’s existing client portfolio and recent projects. Understanding their current strategies and challenges will allow you to tailor your approach and present yourself as a valuable asset to their team.
We think you need these skills to ace Business Development Manager
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand the company's mission and values. Familiarize yourself with their approach to customer experience and how they integrate technology into their services.
Tailor Your CV: Make sure your CV highlights your experience in business development, particularly in consulting and tech services. Emphasize your skills in CRM, digital transformation, and customer experience, as well as any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your ability to develop client-centric strategies. Use storytelling to illustrate your successes and how you can add value to the company.
Prepare for Interviews: If selected for an interview, prepare to discuss your experience with national and global clients. Be ready to present your ideas clearly and confidently, demonstrating your ability to inspire and engage senior-level stakeholders.
How to prepare for a job interview at Adecco
✨Understand the Company’s Approach
Familiarize yourself with the company's human-centered approach to customer experience. Be prepared to discuss how your experience aligns with their values and how you can contribute to enhancing their services.
✨Showcase Your Storytelling Skills
Since the role requires inspiring clients through storytelling, prepare examples of how you've successfully presented ideas or strategies in the past. Highlight your ability to engage and persuade senior-level clients.
✨Demonstrate Your Tech Savvy
Be ready to discuss your knowledge of CRM, digital transformation, and emerging technologies like AI and Big Data. Share specific instances where you've integrated these technologies into business development strategies.
✨Prepare for Client Relationship Scenarios
Think of examples where you've built deep relationships with clients or stakeholders. Be prepared to explain how you became a trusted advisor and how you managed negotiations or strategic discussions.