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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage client accounts with care.
- Company: Join a dynamic team in Wolverhampton with a supportive work environment.
- Benefits: Earn £12.24 per hour, enjoy a temporary to permanent role, and work Monday to Friday.
- Why this job: Be the friendly voice that makes clients feel valued and supported every day.
- Qualifications: Customer service experience and basic computer skills are essential.
- Other info: Great opportunity for career growth in a busy office setting.
Overview
We\’re Hiring! Business Accounts Clerk — Based in Wolverhampton. Monday to Friday, 9:00 AM – 5:30 PM. £12.60 per hour. Temporary to Permanent Opportunity!
About the Role
Are you a people person with a knack for solving problems and keeping things organised? Do you love the buzz of a busy office and making clients feel supported and valued? If so, we\’d love to meet you!
As our Business Accounts Clerk, you\’ll be the friendly voice and helpful hand behind our client accounts. You\’ll keep things running smoothly, tackle queries with confidence, and make sure every client feels like a VIP.
Responsibilities
- Delivering top-notch customer service that makes clients smile
- Handling incoming calls and queries like a pro
- Keeping clients updated and in the loop about their accounts
- Guiding clients through challenges with care and clarity
- Keeping communication clear and professional
- Spotting major issues and escalating them to the right team
- Juggling tasks and prioritising like a multitasking master
- Completing admin tasks with precision and meeting deadlines
Requirements
- Customer service experience is essential
- Basic computer skills – MS Word, Excel and Outlook
- Excellent people skills and a talent for building relationships
- Super organised and able to manage your own workload
If the above sounds like a bit of you, apply directly NOW with your most up to date CV to best demonstrate your skills!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Job Info
- Job Title: Business Accounts Clerk
- Company: Adecco (agency information in original)
- Location: Birmingham, West Midlands
- Posted: Jan 30th 2026
- Closes: Mar 2nd 2026
- Sector: Customer Services
- Contract: Contract
- Hours: Full Time
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Business Accounts Clerk employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Accounts Clerk
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – understand what you want to convey.
✨Tip Number 3
Dress appropriately for the interview. Even if the office vibe is casual, looking smart shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and leave a positive impression on the hiring team.
We think you need these skills to ace Business Accounts Clerk
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your CV. We want to see how you've made clients feel valued and supported in previous roles, so share those stories!
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and friendliness. We love a warm tone that reflects the vibe of our team, so let your personality shine through!
Be Organised and Clear: Just like in the role, your application should be well-organised and easy to read. Use clear headings and bullet points to make it simple for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Accounts Clerk. Brush up on customer service principles and be ready to discuss how you've handled client queries in the past. This shows you're not just interested in the job, but that you’re prepared for it!
✨Show Off Your People Skills
Since this role is all about building relationships, think of examples where you've excelled in customer service. Be ready to share stories that highlight your ability to connect with clients and solve their problems. A friendly attitude goes a long way!
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage your workload and prioritise tasks. You might even want to bring a simple example of a time when you juggled multiple responsibilities successfully. This will show that you can handle the busy office environment they’re looking for.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
