At a Glance
- Tasks: Support business customers by managing orders, enquiries, and deliveries smoothly.
- Company: Join a friendly and supportive company focused on customer service.
- Benefits: Competitive salary, full-time hours, on-site parking, and ongoing training.
- Other info: Enjoy a dynamic role where no two days are the same!
- Why this job: Make a real impact in a fast-paced environment with excellent career growth.
- Qualifications: Strong communication and organisational skills; customer service experience is a plus.
The predicted salary is between 25500 - 25500 £ per year.
Are you passionate about delivering great customer service and keeping things organised in a fast-paced environment? We're recruiting for a Customer Coordinator to join a successful and growing business within a busy B2B customer support team. This is a fantastic opportunity to join a friendly, supportive company where your contribution genuinely makes a difference and where long-term career development is encouraged.
This role would suit someone with strong communication and organisational skills who enjoys building relationships, solving problems, and providing a first-class customer experience.
The Role
As a Customer Coordinator, you'll play a key role in supporting business customers across the UK, ensuring orders, enquiries, and deliveries are managed smoothly from start to finish. Key responsibilities include:
- Acting as a first point of contact for customers via phone, email, and internal systems
- Processing orders accurately and efficiently
- Supporting customers with product information, availability, and order updates
- Coordinating deliveries with warehouse and logistics teams
- Managing customer records and updating internal systems
- Building strong relationships with customers and internal departments
- Resolving queries professionally and escalating issues where required
- Working closely with Sales, Operations, and Finance teams to ensure an excellent customer journey
- Supporting the wider team during busy periods and contributing to continuous improvement
About You
We're looking for someone who is:
- Customer-focused with a positive and professional approach
- Highly organised with strong attention to detail
- Confident communicating with customers and colleagues at all levels
- Comfortable managing multiple tasks and systems simultaneously
- Proactive, reliable, and motivated to learn
- Previous customer service, coordination, administration, or office experience would be beneficial
- Experience within a B2B environment would be advantageous, but attitude, communication skills, and a willingness to learn are equally important.
What's on Offer
- Opportunity to join a growing and supportive business
- Friendly, team-focused working environment
- Full-time, stable position with long-term career prospects
- Monday to Friday working hours with no weekends
- On-site parking
- Ongoing training and development opportunities
- Fast-paced and varied role where no two days are the same
If you're looking for an opportunity to join a professional business where you can develop your career and be part of a collaborative team, we'd love to hear from you.
Customer Coordinator in Brough employer: Adecco
Join a thriving and supportive company in the Brough area as a Customer Coordinator, where your dedication to exceptional customer service will be valued. With a friendly work culture that prioritises employee growth and development, you will enjoy a stable full-time position with no weekend work, ongoing training opportunities, and the chance to make a real impact within a collaborative team. This role offers a unique opportunity to thrive in a fast-paced environment while building strong relationships with both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Coordinator in Brough
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships and providing excellent customer service, make sure you can articulate your thoughts clearly and confidently during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Think about what you want to know about their team dynamics or growth opportunities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Coordinator in Brough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Coordinator role. Highlight your customer service experience and organisational skills, as these are key for us at StudySmarter.
Showcase Your Communication Skills:Since this role involves a lot of interaction with customers and colleagues, let your communication skills shine through in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Relevant Experience:If you've got previous experience in customer service or coordination, make it front and centre in your application. We want to see how your background aligns with what we’re looking for in a Customer Coordinator.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Adecco
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the specifics of the Customer Coordinator role. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Customer Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer queries or built relationships. Practising clear and concise responses will help you demonstrate your ability to communicate effectively during the interview.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple tasks, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of orders and customer interactions. This will highlight your ability to thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in the Customer Coordinator role. This shows that you're not just interested in the job, but also in how you can contribute to their success.
