At a Glance
- Tasks: Build strong relationships with restaurant partners and drive their growth using data insights.
- Company: Fast-paced business supporting restaurant partners in South West and South Wales.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Exciting opportunity for those who thrive in dynamic environments and love solving challenges.
- Why this job: Join a vibrant team and make a real impact on restaurant success.
- Qualifications: Experience in account management or customer-facing roles, with strong data analysis skills.
The predicted salary is between 40500 - 49500 £ per year.
Location: Bristol (Office Based)
Contract: 10-Month Fixed-Term Contract
Hours: 40 hours per week
About the Opportunity
We are seeking a motivated and commercially minded Account Manager to join a fast-paced business supporting restaurant partners across the South West and South Wales. This is an exciting opportunity for someone who enjoys building strong client relationships, using data to drive performance, and helping businesses achieve sustainable growth. You will manage a portfolio of small and medium-sized restaurant partners, acting as a trusted advisor and helping them maximise the value of the platform.
If you thrive in a dynamic environment, enjoy solving complex challenges, and have a passion for relationship management, we'd love to hear from you.
- Build and maintain long-term relationships with restaurant partners.
- Manage a portfolio of accounts, using performance data and KPIs to identify growth opportunities.
- Provide consultative support and recommendations to improve partner performance.
- Influence adoption of new products, features, and marketing solutions.
- Conduct regular account reviews and strategic planning sessions.
- Work closely with internal teams including Operations, Marketing, and Product.
- Maintain accurate records and account activity within Salesforce and other CRM systems.
- Analyse account data and provide actionable insights to support business growth.
Responsibilities breakdown:
- 40% Partner relationship management and account development
- ~25% Data analysis, reporting, and account planning
- ~15% Administration, CRM updates, and process improvement
Previous experience required:
- Experience in Account Management, Customer Success, Sales, Operations, or a customer-facing role.
- Experience using data and KPIs to manage performance and identify opportunities.
- Strong relationship-building and stakeholder management skills.
- Excellent communication skills and professional English proficiency.
- Experience using Salesforce or other CRM systems.
- Strong Excel, Google Sheets, or SQL skills.
- Experience analysing business performance and producing actionable insights.
- Experience managing a portfolio of clients or business partners.
- Customer-focused and passionate about building long-term partnerships.
Manager-Account Manager in Bristol employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
StudySmarter Expert Advice🤫
We think this is how you could land Manager-Account Manager in Bristol
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Adecco.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Adecco. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Manager-Account Manager in Bristol
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Adecco.
How to prepare for a job interview at Adecco
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Adecco's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Adecco offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
