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- Tasks: Lead resident services and engage with communities to make a real difference.
- Company: A leading housing organisation committed to equality and diversity.
- Benefits: Supportive environment, professional growth, and the chance to impact lives positively.
- Other info: Opportunity for career advancement in a dynamic and rewarding role.
- Why this job: Join a team that values its staff and enhances community living.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Join Our Client's Team as a Housing Manager! Are you passionate about delivering top-notch resident services and engaging with communities? Our client, a leading housing organisation, is on the lookout for a dynamic Housing Manager to oversee their resident services and engagement initiatives. If you're ready to make a difference in people's lives, we want to hear from you!
Position Overview: As the Housing Manager, you will play a crucial role in ensuring the smooth day-to-day operations of the Trust while upholding its core values. Reporting to the Chief Executive and Finance Officer, you will manage frontline staff and be a key player in housing management issues. This is a senior role that requires a commitment of at least 35 hours per week, with occasional evening and weekend commitments for resident and board events.
Key Responsibilities:
- Champion the Trust's core values and promote a culture of equality and diversity.
- Deliver customer-focused resident services that lead the industry.
- Jointly manage administrative staff, focusing on performance management, training, and staff development.
- Oversee essential housing management functions, including:
- Estate services
- Maintenance services
- Tenancy management
- Voids and lettings management
- Anti-social behaviour management
- Health & safety compliance
- Management services for external landlords
Specific Responsibilities:
- Staff Management
- Ensure adequate office coverage, prioritising staff safety.
- Supervise frontline staff to ensure balanced workloads and professional service.
- Train and develop staff on housing management topics.
- Handle grievances and disciplinary matters under the Chief Executive's guidance.
- Regularly review and update housing policies to align with best practices.
- Engage with stakeholders and residents for policy changes and updates.
- Deliver performance against annual targets, managing rent arrears and complaints efficiently.
- Manage partnerships with contractors and oversee maintenance budgets.
- Report performance metrics to the Chief Executive and Board, ensuring high-quality service delivery.
Qualifications:
- Proven experience in housing management or a related field.
- Strong leadership skills with a focus on team development.
- Excellent communication and interpersonal skills.
- Ability to manage budgets and deliver results.
- A commitment to customer service excellence and community engagement.
Why Join Our Client's Team?
- Be part of an organisation that values its staff and residents.
- Work in a supportive environment that encourages professional growth.
- Make a positive impact in the community and enhance the lives of residents.
If you're ready to take on this exciting challenge and make a meaningful contribution, we would love to hear from you! Please apply or contact Anna or Denise at Adecco Romford.
Locations
Housing Manager in Brentwood, Essex employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Brentwood, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. This will help you tailor your responses and show that you're genuinely interested in making a difference in the community.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and resident services. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Manager in Brentwood, Essex
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing management. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Passion: Let your enthusiasm for resident services and community engagement shine through! We love candidates who are genuinely excited about making a difference in people's lives, so don’t hold back.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Adecco
✨Know the Organisation Inside Out
Before your interview, take some time to research the housing organisation thoroughly. Understand their core values, recent initiatives, and community engagement efforts. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Housing Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed teams or handled challenging situations. Be ready to discuss how you prioritise staff development and ensure a positive work environment.
✨Demonstrate Customer Service Excellence
Since the role focuses on delivering top-notch resident services, think of specific instances where you've gone above and beyond for customers. Highlight your commitment to customer service and how you engage with communities to enhance their living experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's future plans, team dynamics, and how they measure success in resident services. This shows that you're not just interested in the job, but also in contributing to the organisation's goals.