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- Tasks: Process customer orders and provide top-notch support via phone and email.
- Company: Join a dynamic team in Braintree with a focus on collaboration.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for growth.
- Why this job: Be the key contact for clients and make a real difference in their experience.
- Qualifications: Previous office experience and strong communication skills are a must.
- Other info: Fast-paced environment with plenty of chances to learn and develop.
The predicted salary is between 24000 - 36000 £ per year.
Role: Sales Administrator
Hours: 8am - 5pm
Location: Braintree
- Order Processing
- Process customer orders via telephone and email
- Accurately input orders onto the company CRM system
- Check order details for accuracy and resolve discrepancies
- Monitor order progress and update customers when required
- Handle customer and client queries in a professional and timely manner
- Act as a key point of contact for order related enquiries
- Provide information on products, pricing and delivery
- Maintain positive working relationships with clients
- Liaise with internal teams to confirm order status and availability
- Support the sales team with day to day administration
- Keep customer and sales records up to date on the CRM system
- General office administration and data entry
- Support incoming calls and emails
- Maintain accurate documentation and records
Skills and Experience Required:
- Previous office based experience is essential
- Experience processing orders using a CRM system
- Strong attention to detail and accuracy
- Confident written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines
- Comfortable working both independently and as part of a team
Locations
Sales Administrator in Braintree, Essex employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Braintree, Essex
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Administrator, you'll need to handle customer queries and liaise with internal teams. Role-play with a friend or use online resources to sharpen your verbal and written skills.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the role and the team dynamics. This shows you're not just there to answer questions but are also keen to understand how you can contribute effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Sales Administrator in Braintree, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous office roles or CRM system usage. We want to see how your skills match the Sales Administrator role, so don’t hold back on showcasing your attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention your customer service skills and how you handle queries professionally – we love that kind of stuff!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your confident communication style. Keep it clear, concise, and friendly – just like how you’d interact with our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Adecco
✨Know Your CRM Inside Out
Since the role involves processing orders using a CRM system, make sure you’re familiar with how CRMs work. Brush up on any specific systems mentioned in the job description and be ready to discuss your previous experiences with them.
✨Showcase Your Attention to Detail
This position requires strong attention to detail, so prepare examples that highlight your accuracy in past roles. You could mention a time when you caught an error before it became a bigger issue or how you ensure your work is always precise.
✨Practice Your Communication Skills
As a Sales Administrator, you'll need to handle customer queries professionally. Practise articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to get comfortable with potential questions.
✨Demonstrate Your Team Spirit
The job requires liaising with internal teams, so be prepared to discuss how you’ve successfully worked in a team environment before. Share examples of how you’ve supported colleagues or contributed to team goals, showing that you can collaborate effectively.
