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For Companies At a Glance
- Tasks: Handle customer calls, provide support, and drive sales conversations.
- Company: Leading recruitment agency in Birmingham with a focus on quality service.
- Benefits: Competitive salary of £27,500 plus bonuses and a supportive team environment.
- Why this job: Join a passionate team and enhance your customer service and sales skills.
- Qualifications: Strong sales experience and excellent communication skills required.
- Other info: Office-based role with opportunities for personal and professional growth.
The predicted salary is between 16500 - 38500 £ per year.
A leading recruitment agency in Birmingham is looking for a full-time telesales representative. You will handle customer calls, provide technical assistance, and initiate sales conversations.
The ideal candidate will have:
- A passion for customer service
- Strong sales experience
- Excellent communication skills
This is an office-based position with a competitive salary of £27,500 plus bonuses, offering an opportunity to join a committed team focused on quality service.
Telesales & Customer Care Specialist in Birmingham employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales & Customer Care Specialist in Birmingham
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about telesales, prepare a short pitch about yourself that highlights your customer service skills and sales experience. Make it engaging and confident!
✨Tip Number 3
Be ready for role-play scenarios during the interview. They might ask you to handle a mock call or deal with a difficult customer. Stay calm, listen actively, and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Telesales & Customer Care Specialist in Birmingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to provide excellent service.
Highlight Your Sales Experience: Make sure to showcase your sales experience clearly. We want to know about your achievements and how you’ve successfully closed deals or met targets in the past.
Communicate Clearly and Confidently: Since this role involves a lot of communication, ensure your application is well-written and free of errors. Use clear language that reflects your ability to communicate effectively with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Adecco
✨Know Your Product Inside Out
Before the interview, make sure you understand the services offered by the recruitment agency. Familiarise yourself with common questions customers might ask and be ready to discuss how you can provide solutions. This shows your passion for customer service and your readiness to assist.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully closed sales or handled difficult customer interactions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your strong sales experience effectively.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says before responding. This not only shows that you’re engaged but also highlights your excellent communication skills, which are crucial for a telesales role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and performance metrics. This shows your genuine interest in the position and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage in a two-way conversation.
