Recruitment and Selection Officer in Birmingham

Are you a passionate, energetic, and adaptable professional ready to make a real impact? Our Client West Midlands Police are looking for a Recruiter who thrives in a fast-paced environment and is committed to delivering an exceptional candidate experience from start to finish. This is a pivotal role within our recruitment service for West Midlands Police, where your work will directly contribute to building a diverse, skilled, and future-ready workforce.

As a Recruiter, you'll guide candidates through every stage of the journey, from application to onboarding, while also playing a key part in the broader recruitment process. Whether it's screening applications, coordinating interviews, supporting assessment centres, or engaging with candidates at pre-enrolment events, your role will be varied and rewarding. You'll collaborate closely with Line Managers across the force to identify and attract top talent for a wide range of roles. From bespoke campaigns for specialist positions to high-volume recruitment for uniformed posts, no two days are ever the same.

• Proactively manage candidates through the pre-offer process and then onto their start date.
• Attend and manage a variety of recruitment and onboarding events.
• Respond to recruitment queries from candidates, hiring managers, and stakeholders received through the portal, webchat, and telephone.
• Update all required systems to provide a clear audit of where the candidate is in the process including but not limited to Oracle HR and Recruitment.
• Maintain an overview of your allocated campaign(s) to your Team Leader and colleagues.
• Act as a point of contact and build influential candidate relationships during the onboarding process.
• Develop and maintain strong working relationships with internal stakeholders and customers.
• Promote our values and reputation.
• Deliver high level of quality of service at all times and against agreed service level agreements, governance, performance targets, audit controls, Force policy, and statutory legislation.

• Essential:
• Proven experience in a position within a fast-paced high-volume environment.
• Experience of working in a transactional or customer service delivery environment and effectively dealing with customers.
• Ability to prioritise high and conflicting demands effectively.
• Strong organisational skills with the ability to multi-task.
• Excellent written and verbal communication skills.
• Experience of using Microsoft applications.
• Strong decision-making and problem-solving skills.
• Experience of developing strong working relationships with a wide range of stakeholders.
• High accuracy levels in work with clear attention to detail.
• Confident in working collaboratively in a team as well as independently.
• Proactive and creative approach to work.
• Desirable:
• Experience of using applicant tracking systems, such as Oracle Recruiting Cloud.
• An understanding of pre-employment checks.