At a Glance
- Tasks: Manage customer orders and ensure smooth delivery processes.
- Company: Join a supportive team in a growing business near Tadley.
- Benefits: Permanent role with ongoing training and a collaborative environment.
- Other info: Perfect for those who thrive in fast-paced, dynamic settings.
- Why this job: Be the key contact for customers and make their experience exceptional.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 25650 - 31350 £ per year.
Are you an organised, customer-focused professional who enjoys keeping everything running smoothly? We're looking for a proactive Sales Coordinator to join a busy commercial team where you'll play a vital role in delivering an exceptional customer experience. If you thrive in a fast-paced environment, enjoy building relationships and take pride in providing first-class service, we'd love to hear from you.
The Role
As Sales Coordinator, you'll be responsible for managing customer orders from receipt through to delivery, ensuring every stage of the process runs efficiently and customers remain informed throughout. Working closely with customers, Area Sales Managers and internal departments, you'll become a key point of contact for order enquiries, pricing, stock availability and after-sales support. No two days are the same, making this an ideal opportunity for someone who enjoys variety, problem solving and delivering outstanding service.
What You'll Be Doing
- Processing customer orders accurately and efficiently
- Coordinating orders from confirmation through to delivery
- Keeping customers informed of order progress and delivery updates
- Responding to pricing, stock and product enquiries
- Resolving delivery, invoice and after-sales queries
- Raising credit notes where appropriate
- Building strong relationships with customers and internal stakeholders
- Maintaining accurate records and ensuring administration is completed to a high standard
- Supporting the wider commercial team to deliver excellent customer service
About You
You'll be someone who genuinely enjoys helping customers and takes pride in delivering a professional service. We're looking for someone with:
- Previous experience in customer service, sales support, order processing or administration
- Excellent communication skills, both written and verbal
- Strong organisational skills with the ability to manage multiple priorities
- Great attention to detail and accuracy
- Good IT skills, including Microsoft Office, particularly Outlook and Excel
- Experience using ERP or CRM systems
- A proactive approach with excellent problem-solving abilities
- A driving license and car due to the location of the company
What We're Looking For
We're seeking someone who:
- Enjoys working as part of a collaborative team
- Is customer-focused and commercially aware
- Takes ownership of their workload
- Remains calm under pressure
- Can adapt to changing priorities
- Thinks ahead and looks for solutions before problems arise
What's On Offer
Permanent, full-time opportunity
Supportive and collaborative working environment
Ongoing training and development
The opportunity to join a well-established, growing business where your contribution is genuinely valued
If you're an organised and customer-focused professional looking for your next challenge, we'd love to hear from you. Apply today and become part of a team committed to delivering outstanding service every day.
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