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- Tasks: Lead and inspire teams to enhance Legionella service delivery and maintain customer relationships.
- Company: Join a forward-thinking organisation that values your contributions and supports your growth.
- Benefits: Enjoy professional development opportunities in a supportive and energetic environment.
- Other info: Inclusive recruitment process, committed to supporting candidates of all backgrounds.
- Why this job: Make a real impact while ensuring compliance and efficiency in a vital industry.
- Qualifications: 2+ years in Operational Management with strong leadership and organisational skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Southend
Contract Type: 12 month Fixed term Contract
What You'll Do:
- As the Legionella Account Manager, you'll support the Director of Operations and lead our internal Legionella service teams in a variety of exciting ways:
- Oversee and enhance service delivery procedures to ensure efficiency and compliance.
- Maintain strong customer relationships by delivering on the agreed scope of work.
- Manage and inspire the Legionella service teams daily, ensuring compliance with key performance indicators (KPIs).
- Collaborate with the admin teams for seamless coordination of service delivery.
- Conduct client review meetings and provide technical guidance in line with L8 compliance requirements.
- Identify and implement process changes to maximise productivity.
- Support the development of digital enhancements to improve service delivery.
Key Performance Indicators:
- All post-service compliance reports are issued within 5 days of work completion.
- Jobs are invoiced by the 3rd working day of each month for prior month work.
- Work in progress (WIP) remains below 5,000 per month.
- Customer complaints receive a same-day response, complete with a plan of action.
- Monthly turnover targets are met, achieving a minimum of 50% gross margin.
What You Bring:
- A solid technical understanding of ACOP L8 & HSG274.
- At least 2 years of experience in Operational & Personnel Management, particularly with PPM Contracts and KPI management.
- Exceptional leadership skills, capable of guiding teams to meet compliance and performance standards.
- A proactive approach to problem-solving and customer relationship management.
- Strong organisational skills to ensure timely invoicing and minimal WIP.
Financial Responsibilities:
- Keep worksheet order statuses and estimates up to date for clear turnover insights.
- Ensure timely delivery of subcontracted orders in line with KPIs.
- Maintain tight control over budgets and ensure profitability.
Health & Safety Responsibilities:
- Produce method statements and risk assessments as necessary.
- Familiarity with the Company Health and Safety Policy to maintain a safe working environment.
Why Join Us?
- Be part of a forward-thinking organisation that values your contributions.
- Work in a supportive and energetic environment.
- Opportunities for professional growth and development.
Legionella Account Manager in Basildon employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legionella Account Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Legionella Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their approach to Legionella management and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved service delivery in your previous roles. Highlighting your ability to inspire and guide others will make you a strong contender.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Legionella Account Manager in Basildon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ACOP L8 and HSG274. We want to see how your skills align with the role of Legionella Account Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Leadership Skills: As a Legionella Account Manager, you'll be leading teams, so let us know about your leadership experience! Share examples of how you've inspired and managed teams in the past, especially in relation to compliance and performance standards.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if necessary to make your achievements pop!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Adecco
✨Know Your ACOP L8 & HSG274
Make sure you brush up on your technical knowledge of ACOP L8 and HSG274 before the interview. Being able to discuss these regulations confidently will show that you understand the compliance requirements and can lead your team effectively.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you inspired your team to meet KPIs or improved service delivery. This will highlight your leadership capabilities and proactive approach.
✨Showcase Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous roles and how you resolved them. This could involve customer complaints or operational issues. Demonstrating your problem-solving skills will reassure the interviewer that you can handle the pressures of the role.
✨Understand Financial Responsibilities
Familiarise yourself with budgeting and invoicing processes relevant to the role. Be prepared to talk about how you've managed financial responsibilities in the past, ensuring profitability while maintaining service quality. This will show that you're not just a people manager but also financially savvy.