Adecco is seeking a Temporary Customer Complaints Manager in East London (Barking) to lead the end-to-end complaints process. The role requires a strong housing background and experience handling Stage 1 and Stage 2 complaints, with focus on regulatory compliance and service improvements.
You will report to senior leadership, investigate complex cases, analyse trends, and provide reports to drive customer outcomes. The position is hybrid, starting ASAP, for an initial 3-6 month contract.
#J-18808-LjbffrHousing Complaints Manager - Hybrid/Remote (Interim) in Barking employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
