Anti Social Behaviour & Safeguarding Officer

Are you an experienced ASB and safeguarding professional with a passion for community safety and tenant wellbeing? Adecco Housing is proud to be working with a reputable housing provider to recruit a permanent ASB & Safeguarding Officer. This is a rewarding opportunity to make a real difference to vulnerable residents and communities across some of London's most diverse neighbourhoods.

As the ASB & Safeguarding Officer, you'll lead on the prevention, investigation, and resolution of complex anti-social behaviour and safeguarding cases. You'll be part of a proactive Housing & Communities team committed to creating safer, more supportive communities through direct resident engagement and multi-agency partnership working.

Location: London (Hybrid – Office, Site & Home)Salary: £39,500 – £42,156 + benefitsHours: Full-time, 35 hours per week

Key Responsibilities

ASB Case Management

• Take the lead on complex ASB cases, managing them from initial report to resolution and use a range of enforcement tools, such as Civil Injunctions and Community Protection Notices.
• Work closely with residents and staff to resolve low-level disputes and nuisance issues through early intervention and maintain accurate, GDPR-compliant records using housing case management systems.

Safeguarding & Vulnerability

• Act as a safeguarding lead, managing referrals and concerns involving adults and children at risk.
• Collaborate with housing officers to identify vulnerable tenants and support tenancy sustainment.
• Deliver safeguarding briefings or advice to front-line colleagues to promote best practice.

Community Safety & Prevention

• Identify and monitor ASB hotspots across estates, contributing to long-term solutions like CCTV and target hardening.
• Build working relationships with police, youth workers, and outreach teams to improve safety outcomes.
• Support engagement events and forums to raise awareness around ASB reporting and safeguarding.

Multi-agency Partnerships & Performance

• Work collaboratively with external partners including the police, health teams, local authorities, and victim support.
• Provide clear, timely reporting and case summaries for internal teams and external stakeholders and to contribute to continuous improvement by using feedback and performance data to enhance service delivery.

What We're Looking For

Experience:

• Background in managing ASB or tenancy enforcement within housing or related sectors.
• Experience working on safeguarding concerns involving vulnerable adults or children.
• Strong track record of partnership working with statutory and voluntary services.

Skills:

• Excellent casework, risk assessment, and decision-making skills and well-organised and able to manage competing priorities under pressure.
• Confident communicator with the ability to handle difficult conversations and de-escalate conflict.
• IT-literate with experience in housing or case management systems.

Personal Qualities:

• Committed to providing a safe, inclusive environment for all residents.
• Empathetic and fair, with a strong sense of integrity and professionalism.
• Proactive in improving services and responsive to tenant needs.
• Able to work flexibly, including occasional evenings or weekends.

Requirements

• Enhanced DBS clearance (or willingness to obtain)

• Ability to travel across London for site visits

At Adecco Housing, we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process.

Don't miss out on this fantastic opportunity to join our team as a Anti Social Behaviour & Officer click 'Apply' now!