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- Tasks: Provide exceptional customer service and support while managing orders and inquiries.
- Company: Join a supportive team dedicated to outstanding customer service in a modern office environment.
- Benefits: Enjoy a full-time role with an early finish on Fridays and opportunities for growth.
- Other info: This is a temporary ongoing position with a 37.5-hour work week.
- Why this job: Make a difference by helping customers and thrive in a positive, engaging workplace.
- Qualifications: Excellent communication skills, data entry proficiency, and a positive, adaptable attitude required.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Client as a Administrator! Are you passionate about delivering excellent service? Do you thrive in a lively retail environment where every day is a new opportunity to make someone's day? If so, we want YOU to join our client's dynamic team as a Sales Administrator! About Our Client: Our client believe that our customers are at the heart of everything they do. They pride themselves on creating a shopping experience that is not just about transactions but about building lasting relationships. Their team is dedicated, enthusiastic, and always ready to go the extra mile to ensure customer satisfaction. What You'll Do: You will be the heart of our brand. Your role will include: Engaging with customers in a warm and friendly manner, at our office and over the phone. Assisting customers with inquiries, product information, and resolving any issues they may encounter. Providing exceptional service that exceeds customer expectations. Collaborating with team members to ensure a seamless service to customers. Receive and match purchase orders, arranging invoice and deliveries to site. Update Sage. Update internal spreadsheet (excel knowledge is necessary) to maintain records and accuracy for customer delivery.Who You Are: We're looking for individuals who are: Cheerful: You have a positive attitude that can light up the room! Communicative: You possess excellent verbal and written communication skills, making it easy for you to connect with customers. Empathetic: You understand the importance of listening to customers and providing them with tailored solutions. Team-Oriented: You thrive in a collaborative environment, supporting your teammates and contributing to a positive workplace culture. Adaptable: Retail can be fast-paced and ever-changing; you're flexible and ready to tackle any challenge with a can-do spirit!What We Offer: £26,000pa Following 3 months probation – a permanent contract will be offered Free onsite parking Company benefitsReady to Make a Difference? If you're eager to join a company that values its people and strives to create memorable experiences for customers, we'd love to hear from you! Apply today and let's make every customer interaction a delightful one! Adecco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during interviews and demonstrate that you're a great fit for our team.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be liaising with customers daily, being articulate and confident on calls can set you apart from other candidates.
✨Tip Number 3
Showcase your multitasking abilities in any discussions or interviews. We value candidates who can handle multiple tasks efficiently, so prepare examples of how you've successfully managed competing priorities in the past.
✨Tip Number 4
Be ready to discuss your experience with data entry and Excel. Since these skills are crucial for the role, having specific examples of how you've used them effectively will demonstrate your capability to excel in this position.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that align with the Administrator role. Emphasise your communication skills, data entry proficiency, and any customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for administration and customer service. Mention specific examples of how you've provided exceptional service in previous roles and how you can contribute to the team.
Highlight Key Skills: In your application, clearly outline your strong telephone etiquette, multitasking abilities, and flexibility. These are crucial for the Administrator position, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Adecco
✨Showcase Your Communication Skills
As an Administrator, excellent written and verbal communication is key. During the interview, make sure to articulate your thoughts clearly and confidently. Practice common interview questions and prepare examples that highlight your communication skills.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when processing orders and handling customer inquiries. Be prepared to discuss how you ensure accuracy in your work. You might even want to bring examples of past experiences where your attention to detail made a difference.
✨Prepare for Customer Interaction Scenarios
Since you'll be the voice of the company, expect questions about how you would handle various customer service scenarios. Think of specific situations you've encountered in the past and how you resolved them. This will show your problem-solving skills and ability to manage customer relationships.
✨Highlight Your Multitasking Abilities
The job involves juggling multiple tasks at once, so be ready to discuss how you prioritise and manage your workload. Share examples of times when you successfully handled several responsibilities simultaneously, demonstrating your organisational skills and ability to meet deadlines.