At a Glance
- Tasks: Manage client communications and drive account growth in a dynamic logistics environment.
- Company: Join a leading player in the logistics and transportation industry.
- Benefits: Enjoy competitive pay, annual leave, and perks like discount vouchers.
- Other info: Great career growth opportunities in a supportive team culture.
- Why this job: Make a real impact while building strong client relationships and enhancing service delivery.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 14.35 - 14.35 £ per hour.
Job Opportunity: Account Manager (Temporary-permanent)
Working Pattern: Full Time. Monday-Friday 8:30am-5pm. Fully site/ desk based.
Rate of pay:£14.35ph
Are you a dynamic professional with a passion for building relationships and driving results?
Our client, a leading player in the logistics and transportation industry, is seeking an enthusiastic Account Manager to join their team in Stoke on Trent.
This is an exciting opportunity to make a significant impact in a fast-paced environment while working with a team that values collaboration and innovation.
Key Responsibilities
- Manage day-to-day client communications, service issues, and agreed actions.
- Monitor order accuracy, dispatch, stock, returns, and SLA performance.
- Prepare clear performance reports and lead regular service reviews.
- Gather forecasts and promotional plans to support operational planning.
- Coordinate service improvements, on boarding, and operational changes.
- Maintain accurate account and activity records
- Develop and maintain strong relationships with clients, ensuring their needs are met with exceptional service.
- Acting as the primary point of contact for client inquiries
- Identifying opportunities for account growth and up selling additional services.
- Monitoring account performance and preparing regular reports for clients.
- The Ideal Candidate
- Previous account management or client-facing operational experience.
- Strong relationship-building, communication, and organisational skills.
- Commercial judgement and confidence using KPIs and forecasts.
- Experience in logistics, third-party fulfilment or e-commerce is preferred.
- Good Microsoft Excel and CRM skills; Salesforce experience is advantageous.
- Excellent communication skills, both written and verbal.
- A proactive approach to problem-solving and the ability to think on your feet.
- A customer-focused mindset, with a passion for delivering outstanding service.
- Why Adecco
- Annual leave entitlement
- Perks at work - discount vouchers and points to spend
- Support program with 24/7 helpline
- Eye care vouchers
- Competitive pension scheme
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Account Manager employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Adecco and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Adecco!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Adecco keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Adecco:This is your chance to really connect with the team at Adecco. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Adecco
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Adecco.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Adecco that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Adecco. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
